Have to say for a company that had the toughest year for customer support, issues, and customer relations this has to be one of the stupidest moves I have seen. New buyers and demand in the pinball hobby have sky rocketed and continue to grow daily and their brain storm solution is dump one of their Cheapest and most committed resources for customer relations?? A mascot of phone, forum, social media; and beyond for close to 50 Years and “your services are no longer needed”?? What a bone head move in my opinion. You basically did that job for Free 7 days per week yet they can do better without you. Lol. That’s a marketing support double fail in my book. Sad day and decision for JJP. Always loved their products but that was hedged knowing they had friendly accessibility to Help if things didn’t go well and that was always through LTG. It’s one thing to omit warranty it’s a bit different to start tossing out invaluable access to support. Sad day JJP

Lol. Was wondering why I didn’t see this thread but apparently the only one I ignore started it.

Not really. At the very least (let’s say hard times ahead) you would think a call from Jack farewell would have been nice but I’m betting not sadly.

He goes all the way back to horse and buggy. A 60’s Vet should be no issue. (I’m hoping they took his “list” with the job so I’m not on it) lol

I believe he was more a contractor then an employee which was LTG’s preferred offer to JJP because especially in the beginning money was tight for them and he didn’t want them to be obligated to continue funding him as salary they likely would not be able to maintain. Receiving a product was his (LTG) way of showing he believed in what they were doing and hedging his compensation on them succeeding. Which in turn he could use at his soon 50 year old arcade to Further promote the product and Earn his own hourly wage via customers enjoying the games. Mathematically if they gave him one game every 2 plus years, factory cost likely around 6k, worked 12-12 midnight 363 days, his compensation was around .43 cents per hour at best excluding time at shows when he had to close his business to support live. I can’t find anyone to mow my lawn for less then 10/hour lol. Smart business play JJP? API really should jump on this contract.

On the plus side….. For LTG’s SS Billiards Grand 50TH anniversary (September??) there will be a few JJP games to put our drinks on while we pump 20 dollar bills into the CGC games! Maybe a JJP neon light bomb fire in the parking lot? Lol. As I honestly don’t know, how many arcades have survived for 50 YEARS? That to me is Beyond dedication to the hobby as it’s honestly not the path to wealth. Economy’s, pandemics, construction, technology changes, depression (s), and more yet he still shows up every day to open the doors and share his dedication to the hobby he loves. Priceless!

LTG never quits. He has 50 years to prove it.

All true though the company Cost of that machine (payment) is nowhere near a 12k value. My guess is 6k and he never got CE’s.

Lol. Oddly the One time I have actually agreed with him.

What type of “evidence” do you need to find a conclusion? Unlike releasing Butch the facts of their decision are all here. This isn’t a typical Pinside theory thread or speculation, it’s fact and acknowledged by LTG. If it’s no big deal to you that’s fine he didn’t start the thread nor ask for anyones sympathy just acknowledged the facts without any negative or viral hate associated with their decision. If you feel he’s Happy about their decision after his commitment to us and the company that that would be your decision. Others (like myself) feel as fact this was a Poor unjustified decision that Will effect Us and in part them in supporting this product and company. On the plus side, CGC customers will get Incredible support 7 days per week, fact.