I am not familiar with Llyod's situation but he has helped me many times. Suggesting using a T handle allen wrench for flipper screws and how to disgnose a ground issue with my Mando that spazzed from static electricity transfer are just the latest ones.

Sad to hear. Lloyd helped me with my WOZ many times. The only JJP game I still have. A company I will not buy products from unfortunately due to known issues with the games!

Thats sad to hear. LTG has been a huge help to this community and has taken a lot of burden off JJP with his help here. He has prevented me from making a LOT of calls to JJP for issues I have had.

Wow. I didn't expect this. Thank you for the kind words my friend !

It's been a heck of a run. Over 8 3/4 years ago Jack hired me. During which time I became friends with some of the best people there has ever been working in pinball. I've became friends with most of the distributors. And more importantly friends with many of the customers.

I'll always be grateful for the opportunity Jack gave me. And I wish him and the company all the best going forward.

I'll miss all the contacts needing help with their JJP games. Here on Pinside, PMs, email, calls to four phone numbers, Facebook, other forums, and people stopping into my arcade needing help. Or wanting to go over a JJP pin inside and out and where to buy them. Not quite 24/7 support, but some days it's been close.

Thank you all ! Sincerely,
LTG : )

He’s been a huge help to me since day 1 in this hobby .Not all his tech questions are posted in the threads .I know I’ve messaged him mostly on the side .

Oh wow,, now that's a terrible news. Quite frankly the only reason I bought a second JJP after suffering like I did with WOZ, was because I knew Lloyd would be here to help, I never had any hopes with JJP service while Lloyd was available, nice, helpful and super skilled.

This sucks.

Not JJP games but he's helped me on quite a few occasions. LTG is the man!!

never owned a JJP, but LTG is a man to be respected

Wow that just blows my mind .WOZ was my first and might have been my last without his help .Not only the tech part, but he was always was in the anti threads doing damage control .He actually got me to calm down about PF issues on my GnR being the class act he is .I’ll hold back the rest of what I want to say as actions speak louder than words ! JJP doesn’t deserve Lloyd .

Thanks for all the help Lloyd, best tech support I've ever seen without a doubt!

Carl Jung would say that this is a good thing. Now he is free and can spread his wings. Unbound and unlimited. Obviously a very talented person.

Never had an issue for him to solve, but always appreciated the way he handled and responded to others. No smart ass comebacks, no negativity, just always a good solution to a problem. He will be missed in the jjp forums.

It's been well documented elsewhere on this site, but I wouldn't still be in this hobby without LTG. He got me under the hood for the first time and gave me the confidence to fix and restore games. For that I'll forever be grateful--not to mention he's one of the greats in this hobby.

But meh...I still know how to bother him if I have a problem.

(And PS - I still think the OP is just using his praise of Lloyd to troll JJP...you can't get your passive-aggressive moves past ME, buddy!)

I’ve known Lloyd since the good old days of RGP back when it was fun, and was a member of Team-EM for those that were there that remember. Times change as do the people that join these sites. Sadly it was ruined by some and then bombarded with crap. Quite a few people including myself stayed till it was just horrible and finally ventured to Pinside.

Lloyd is the most kindest, level headed, knowledgeable human being I have met through this hobby and he continues to be…that’s just the way he his. I always looked forward to his posts to learn or at least get a laugh…he’s a pretty comical feller! : ) He is also a animal lover(His Prada) which goes a long way with me and also tells a good story about a human.

I could go on. Sorry Lloyd about JJP but they’re the ones losing not you. I don’t think I’m speaking for myself when I write this, but if so that’s ok. You are well loved.
Russ

Wow! This is crazy news. One more reason I will never buy a JJP game. Glad we still have him with CGC

Have to say for a company that had the toughest year for customer support, issues, and customer relations this has to be one of the stupidest moves I have seen. New buyers and demand in the pinball hobby have sky rocketed and continue to grow daily and their brain storm solution is dump one of their Cheapest and most committed resources for customer relations?? A mascot of phone, forum, social media; and beyond for close to 50 Years and “your services are no longer needed”?? What a bone head move in my opinion. You basically did that job for Free 7 days per week yet they can do better without you. Lol. That’s a marketing support double fail in my book. Sad day and decision for JJP. Always loved their products but that was hedged knowing they had friendly accessibility to Help if things didn’t go well and that was always through LTG. It’s one thing to omit warranty it’s a bit different to start tossing out invaluable access to support. Sad day JJP

Lloyd will have more time to spend in your thread!!

Lloyd was predicting this when I visited him recently.

My plan, call LTG for tech support, and pay him directly.

If I dont do that, Ill get stuck with 1-900-BOOB-Tec. Lord help us all.

Jim

You do know I'm not a JJP apologist, right? I own a WOZ and that's it. Not everything needs to be an online war. SMH...

Hey! I fix yer shit AND give you a free handie!

Thanks Lloyd hope your are doing fine, and realize how appreciate you are!!

Take heart Pinsiders, believe Lloyd is still hanging his hat out west in the Canyon too..

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Lol. Was wondering why I didn’t see this thread but apparently the only one I ignore started it.

Why?

jimwe5t can you please correct your spelling of Lloyd's name. It's spelt with two consecutive L's.

Lloyd will always be an asset to us here on Pinside, in any post he makes in the future and all those he's already made that help people on a daily basis when they search here on Pinside. If JJP are too miserable to pay Lloyd for his services, it's their loss. Customers won't always remain customers, especially when the service drops away.

Lloyd is fantastic, and has helped me in the past as well. But there are a lot of fantastic people at JJP like Keith, Eric, Joe, Pat, and now Steve. JJP has some fantastic, talented, and hard working people. As does Stern and Spooky to be honest. Thanks again Lloyd!

So basically, what you are saying, is JJP doesn’t have any support now. Neat. Super special company. Perhaps they need to hire a MBA who knows how to lead by example.

Mind blown ...

Well I don’t know the story, and outside of Lloyd, I’m fairly sure nobody in here does either. What is clear is that JJP lost a huge asset, and as has been mentioned, a guy who actually helped people pull the trigger on buying their games. His presence in the Dialed In owners thread is the reason I bought one. I’m sure he won’t be a free agent for long, unless he chooses to be.

Lloyd is the best!

Lloyd is the man!

I heard he once went to Burger King and ordered a Big Mac....and got one!

Does anyone have LTG’s Venmo or PayPal? I’d love to send a few $$ his way for all the help he’s given me.

I’ve never owned a JJP so I can’t speak to their product but sad to hear this news.

Please. NO.

My reward has always been just trying to make my corner of pinball a little bit better.

LTG : )

Just when you thought JJP couldn't come up with anymore asinine ideas ...

I really feel for Lloyd, a man with the pin/tech knowledge he has. This just makes no sense...

With all the issues of late JJP has been experiencing, their tardiness of tech support, their playfield issues in which someone hinted it might be the consumer themselves causing some of those issues **cough** and now they way they handled LTG. I can honestly say that I'm glad to see my GNR go out the door and pretty much done with a company that not only has terrible support for their consumers but major disrespect for their employees too.

Unless we all misread the situation about Lloyd getting the axe, which I don't believe for silence speaks pretty loudly otherwise we would have been corrected, I'm done with them.

Bring on more Stern, Spooky, CGC, American Pinball and whomever else chooses to create for this wonderful hobby.

Lloyd I love to wish you all the best but I have a feeling you won't need it as someone will scoff you right up if it hasn't happened already. Thanks for you being you all these years from Pinside to RGP.

Your a man with many hats from what I can gather. I’m sure you will find or already have a plan in place. Thanks for your help in this community.

I don’t understand this. Did Jack give any reason? As Yelobird said perfectly, why would they do this when their customer service has been struggling so much?

Lloyd is awesome

Helped me a couple of times getting 90's Williams pins up and running. Much appreciation to you LLoyd!

I have never personally met Lloyd and he would not know me from Adam. But through the forum he has communicated with me multiple times over the last 15 years and offered me sound advice that has helped me resolve multiple repair issues.

I see him post frequently; probably daily, to help all of us out. He is never impatient or condescending when dealing with some who need a lot of even basic explanations and repeating of instructions. He posts many useful links.

Must just be one hell of a nice guy. So here’s to you Lloyd - can’t imagine JJP is better off without you.

There is probably more to this story than we see. However that is between JJP and LTG.

All I know is JJP made a HUGE mistake parting ways with LTG.