If you do have a machine set up for 220 volts, like in Europe (Germany) or Asia, that could be the case.
A great deal more detail will likely be required to get assistance on exactly what to do here...
I suggest that you start by checking your outlet to make sure that you have good voltage there.
Perhaps it is something simple...
Check this thread for more information on another machine that was converted as you describe...
https://pinside.com/pinball/forum/topic/changing-a-euro-plug-cord-to-us-not-in-vids-guide#post-5239245