I am on the waiting list and Jay has been nothing but a pleasure to deal with. I can't wait to receive my mod....at least there are people trying their best to make mods for our machines....It's more than many are doing.
I feel bad for the OP's troubles and I appreciate the review, but opinions will always vary....just read reviews on the pinball machines themselves!!
I'm glad Jay monetarily stands behind his work and prides himself on satisfied customers! Trial and error always make a product better, and Jay seems ready to rectify any past issues.
Keep up the good work....and hurry up with my mod!