“Squint real hard and have someone smack you in head and you will see it.”
Made me chuckle. Nice that the community quickly stamps out reviews like this. Agreed; it shouldn’t have fallen apart, but a “no questions asked” return policy and Jay's willingness to ship out a brand new one should suffice.
Cars are designed by multi-billion dollar companies and they have duds all the time. Maybe you should call 1-800-Lemon-Law and plead your case.