Quoted from yancy:I feel like the biggest hurdle with this model is rock-solid tech support. What happens when a flipper rubber breaks? Can they just box it back up and return it to Costco? Because that's what killed Transformers home model. Or is this sold through the normal distributor network? If so, it better be a distro who can send a guy out for stuck balls and dead switches.
Distributors are definitely selling these. So it would be up to them to find a way to service them or talk the owner through helping themselves.