If anyone is in George's area and could assist him with the reel troubleshooting we would be most grateful. We are pretty sure the problem is physical with the reel mech, I am just not close enough to go there and help him directly.
Happy to give details of what we have done so far and what he needs assistance with. If anyone is close to him and can lend some troubleshooting skills, this would be a great help, and much appreciated, thanks!!