(Topic ID: 98956)

line in display. can this be fixed?

By smidog

7 years ago



Topic Stats

  • 10 posts
  • 5 Pinsiders participating
  • Latest reply 7 years ago by smidog
  • No one calls this topic a favorite

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#1 7 years ago

1406928495065.jpg

#2 7 years ago

I'd give Stern a call. 1-800-kickers.

LTG : )™

#3 7 years ago

Agreed. This is a known issue with Stern displays. If it is still under warranty, Stern will send you a new one I believe.

#4 7 years ago

The dreaded line . I have a game right now with that issue and I've seen it several times on others . Not really sure why this happens but it seems to be common .

#5 7 years ago

How long is the stern warranty?

#6 7 years ago

I think I heard it was fairly long on the DMD. 9 months perhaps. Either way, I bet they will honor the warranty as it is a common problem and a lot of people have had to return theirs.

#7 7 years ago

Cool. I'll call and ask tomorrow. Thanks everyone.

#8 7 years ago
Quoted from smidog:

Cool. I'll call and ask tomorrow.

You might have to call during business hours.

LTG : )™

#9 7 years ago

I was told by my distributor once it was 2 years, but have heard from others a year. Also I have read that the fix it to simply replace one block of the LED's I think the block right above the missing LED is the bad one. They are inexpensive, but your game will be covered by warranty. However stern will send you back to your distributor.

#10 7 years ago

Ok. I sent an email to my distributor and I'll see how that goes. Thanks for the responses. I do appreciate it. Pinside is really helpful to clueless people like me!

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