I just wanted to throw some love to LPM. I have a basic lighted speaker panel on my Getaway and noticed that it wasn't working the other day. After checking everything, I narrowed it down to the board that controls turning it on/off as the pin is turned on/off. I PM'd and also submitted my issue via their website, then found this thread about trying via Facebook (I have an account, but don't actively use it).
Anyway, within a few minutes I had a reply. I reviewed my issue and without any argument, not only did they agree to send me a replacement part, but they even sent me the newer version at no cost at all to me. I've had my panel for probably close to two years, and they were under no obligation to support me this way.
I received the new part, installed, and it fixed my basic issue. However, my remote was not longer working to control brightness. Again, I PM'd via Facebook, and within minutes we determined my remote had gone bad and they are sending me a new one, again at no cost.
I can't express enough how pleased I am with how LPM supported me. Because of their great support and great products, I will continue to purchase their mods and highly recommend to others.