Quoted from Motorcitypinball:Sounds like you have some issues others have not presented.
As far as rejections from the center ramp. Make sure your Electric Magic Mech is flush with playfield.
Picked up mine yesterday ,Was playing late last night .I Love the game ,But my electric magic did not go down all the way ,It was Higher on right side than on left .It was pinched in and i could not manually move up or down .The motor did not work in coil test ,Took apart this morning ,I Was able to get it flat on playfield By taking actuator arm off motor .Motor still does not work with no Load/Tension On it Motor Bad / Node Board Bad ? What do you think
Waiting on my e mail reply from Stern ,Hoping this e mail tech support is Temporary
Thanks