I have sent a version of the below message to Stern tech support for help, and I will post the reply from Stern here as well, but I thought I would post this to the community to see if you have any insight and on the off chance that anyone else has had a similar problem on this or any other Spike 2 machine. I sure am puzzled, and I wonder if this is a node board or wiring issue, but I'm probably overlooking something more obvious. Here's the issue:
Having a vexing problem with the upper flipper of my Led Zeppelin Pro. It sticks up in the hold position occasionally during game play and even more consistently in switch test mode. Once stuck in the hold position, it will only drop if struck by the ball or touched by my hand.
I have checked the flipper mechanism's mechanical integrity and all related solder connections on the cabinet switches and the flipper assembly, and everything looks good. The flipper EOS switch is closed when the flipper is at rest and open when the flipper is engaged, as it should be. Once the flipper is stuck up in the hold position during switch test mode, it does not drop on its own, even when I turn the machine off, which is puzzling but seems in a sense to eliminate any mechanical issue. Yet if I put the flipper into the hold position mechanically, whether the machine is on or off, it always drops down to its resting position, which also definitely seems to eliminate any mechanical issue.
In the below, message1 (in white lettering) is what I get when the upper flipper is engaged in the hold position by activating the switch in switch test. I activate the switch by closing it by hand briefly and the flipper engages, then the switch opens but the flipper remains engaged.
In the below, message2 (in colored lettering) is what I get after engaging the flipper by way of the above process and then holding the switch for the upper flipper closed by hand. During this process the flipper also remains engaged.
Any thoughts?
message1 (resized).JPGmessage2 (resized).JPG