(Topic ID: 198989)

Laseriffic toppers

By Jayg1981

6 years ago



Topic Stats

  • 9 posts
  • 8 Pinsiders participating
  • Latest reply 6 years ago by pchdetc
  • No one calls this topic a favorite

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    #1 6 years ago

    I just wanted to give a shout out to Joe at Laseriffic. He goes above and beyond for his customers. Without going into too much detail I recently bought one of his toppers used online. The seller did not send everything to hook it up. I contacted Joe and he helped me get a working topper. Best customer service I've ever seen in a company. I'm a customer for life.

    #2 6 years ago

    Nice! Thanks for sharing -- and I agree, transactions with Joe have all been great.

    While on the subject of awesome people/companies, I hope I can also insert a shout out to pinnovators-- I also bought a used kit and had the wrong adapter board. Emailed, and right away they were sending me out the one I needed for cost of shipping. Love companies like this! Amazing customer service always wins in my book!

    #3 6 years ago

    100 per agree , Joe is the best!!!, he just needs to make more and quit discontinuing them ,haha

    #4 6 years ago

    Heck yeah. Joe is great. Bought many a topper from Joe. That just reminded me of something......I need to buy some more toppers!

    #5 6 years ago

    Joe has exceptional customer service. He also does a lot of little things for the hobby behind the scenes, like designing and making awards for pinball tournaments. A+ in my book.

    #6 6 years ago

    Just curious before I ask joe himself -- it says toppers are built to order but some say out of stock -- that doesn't mean discontinued right? Just maybe missing parts to build out right now or something?

    #7 6 years ago

    Nope. Sometimes that means finito. I asked about an old Hulk 3D topper but he no longer has the files so would be extra cost to redo it.

    #8 6 years ago

    I try to keep stock best I can but most are built to order. If it is out of stock then I am out of a certain piece to complete said topper. I am only one guy here and I try my best but dont want someone to order something and wait a week or so to get so I list as out of stock.

    #9 6 years ago

    I agree with all. Joe is great at creating, selling and shipping out his creations. Id rate Laseriffic as a business a 10 !!

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