Quoted from pinpinpin:I didn't answer your calls becasue I stuck to emails as to avoid any he said/she said miscommunication AND I STATED THAT IN MY EMAIL.
You are absolutely correct Stuff does happen BUT;
It's the responsibility of a Seller to deal with issues that were no fault of the buyer.
The Freight Company's inspection is only an attempt to minimize the freight company's liability. THE FREIGHT COMPANY'S DIDN'T INSURE THAT CONCEALED DAMAGE WAS NOT PRESENT, (i.e. please see the thread where Stern's main boxes are separating). That is why I had a Pinball Tech lined up to conduct a full inspection, (remember it was I that suggested then lined up the tech in an attempt to resolve the issue).
Furthermore, If the unit was unboxed by the freight company why didn't you contact Firebird Pinball to do a professional inspection,they were ready to respond.
I'm glad I stuck to emails, as I still have all of them and they don't lie.
Remember, you continue owning the shipment from the start until its successful undamaged delivery and acceptance, not I.
I was in constant communicated via email, UNTIL IT CAME DOWN TO YOU FAILING TO TAKE THE FOLLOWING CORRECTIVE ACTION;
1) Have a pinball tech inspect the game, if the inspection shows no damage, CONTINUE WITH THE DELIVERY OR;
2) Re-ship a replacement.
But you chose not to do either.
I can still post the emails that I sent and you received/replied to.
I filed the Paypal dispute after you failed to refund my money (as you stated in an email). I again sent a follow up email about the refund that went unanswered. I had no choice than to file a dispute with Paypal FOR ALMOST $8,990.00, not the $8300 that you allege, (incl the paypal fees that yiou made me pay upfront).
Even after the dispute was opened Paypal emailed you. You then could of easily issued an immediate refund, but YOU DID NOT ISSUE A PAYPAL REFUND ANY OF MY MONEY, (and I'm still waiting for a full refund).
But you'll never answer my questions because that would require you telling the whole truth, (if not, prove me wrong and answer them).
Btw, you're reference to being abusive is incredibly low, unjustified and unprofessional. Never in my life have I had a Business, (especially when I have the email string) allege that standing up for a request of an undamaged delivery of a high dollar item was considered as being abusive.
You can try and salvage what is left, by issuing my Paypal refund by COB today.
But I have a better chance of hitting the Lottery.
And what the fuck does Stern have to do with any of this?