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(Topic ID: 190169)

Shipping Issue with a Stern Aerosmith

By pinpinpin

6 years ago


Topic Heartbeat

Topic Stats

  • 262 posts
  • 91 Pinsiders participating
  • Latest reply 6 years ago by crlush
  • Topic is favorited by 5 Pinsiders

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    “Does Stern's failure to respond to Customer's Concerns affect your decision to buy elsewhere?”

    • Does Stern's failure to respond to Customer's concerns affect your decision to buy new? 28 votes
      15%
    • Yes 68 votes
      36%
    • No 65 votes
      35%
    • I never will buy a New Stern Pinball 27 votes
      14%

    (188 votes)

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    #41 6 years ago
     
    EMM

    Phbooms

    Pinside member

    8y 95,050 1,924 25

    I read your other threads post. So you ordered a Aerosmith LE and it showed up damaged at the freight place. You contacted your distributor but he told you to F off pretty much. Now you emailed Stern, when did you email them?

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    #80 6 years ago
     
    EMM

    Phbooms

    Pinside member

    8y 95,050 1,924 25

    OP
    Quoted from pinpinpin:

    Over 2 weeks ago

    What Stern email address did you use?

    Something doesnt add up here. Your distributor has posted your bad buisness and your not telling the true story. Do you have any pictures of the damaged box you refused to accept?

    If you sent Stern a crazy rambling bitching email they will probably just delete it and figure if your for real and not a troll you will call them

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