The difference is that they care. Jack cares to ensure customers are happy (always has since before JJP even existed)... Frank and Vic and Ken (when needed) are both really diligent guys who see everything through to finish. As a distributor they make my job really easy. I can't tell you how many emails I've gotten from customers - 'JJP took care of me and it was spectacular service, so nice to see a great product backed up when needed'... etc... This is nothing new... But thanks for posting - it's great to hear !

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