Quoted from cj69:

Well unfortunately last week I had a rather displeasing conversation with Keith let's just say he seems to be disenchanted with providing good customer service. At least with this situation maybe I caught him on a bad day I don't know. But one thing I can say in this is not just with me but quite a few people I know personally is when there is a problem with a board which can happen from time to time and I understand that but it seems Keith was very eager right from the beginning of our conversation to blame me for installing a display controller board wrong.
To me it seems that he doesn't take responsibility when there's a problem conversation ended up with him hanging up on me. I'll gladly take my business elsewhere .as far as repairing boards go To coin-op cauldron . Extremely reliable very affordable and last but not least and excellent customer service