We have a Kiss in our leagues and I've been working with the operator to try and resolve a problem.
Initially the machine refused to acknowledge that a ball had been shot into Gene's head. The ball would sit there until a ball search kicked it out. We opened up the machine and found there was a screw missing from the switch at the back of the head near the VUK. They replaced the screw.
The problem now is that it will only register / award a lock shot. It will not award a mode shot in the head, although the game recognizes that the ball is there because it spits it out and turns on the ball saver for 2 seconds.
We looked and looked and could only find one switch in his head, so I'm totally confused as to why it would award a lock shot, but not award a mode shot.
The code is the most recent.
Any thoughts?