I think you meant to say lower *right* bottom

Stern still needs to crack down on their quality control department in the new factory. My KISS Premium had more issues than any other NIB Stern that I've ever purchased (defective side rails, bad mylar job, several switches that needed adjusted to actuate). Stern tech support came through on resolving my issues, so no hard feelings. I just hope the quality control department is not understaffed now that they're running at double their previous capacity in the new building (~100 machines per day).

LOL.jpg

Power Button Location = I don't like nor understand why Stern made this change. Perhaps just to remind us that old dogs cannot learn new tricks.

Music Temporarily Stops = I have this issue as well. It is consistent. Happens in the beginning of the game…seconds after the first ball is launched for player one. Does not happen after that for me.

Odd Shutdown Behavior = I have this issue too. After flipping the power button to the off position, the game shuts down, begins to power up, and then shuts down for good.

I am running 1.03 on an LE.

Anyone else having trouble with the Demon Lock and inconsistent loading of the ball into the Demon trough?

I would suspect with the new SPIKE System. A lot easier getting UL approval with the on/off switch and service outlet in the head. No 110AC in the lower cabinet.

I'm sure people or modders will move them, demand may be there.

From a tech support stand point, from what I hear on a daily basis. I am glad there is no 110AC in the lower cabinet. Some people just have no business around high power.

LTG : )™

A switch blade on my right slingshot needed a tweak to increase its gap distance from the tight rubber to keep it from squawking during play without ball contact. Also, one connector needed a small push for assurance and that was it. My LE #266 is fun. It appears as though the VUK hole is skinnier in width than other VUK holes making for a more challenging drop shot. The Cliffy will likely need to be extra thin. Good pinball to keep the mind off work and the daily grind.....

The power supply has a fan that goes on every so often. When the game is idle, it's pretty noticeable. Anyone else notice fan noise? Kind of odd that one of the SPIKE benefits is lower power consumption yet it has a fan. Don't think any of my other pins have a fan.

What was wrong with your side rails?

I am big time. Seems to take many tries to load the ball into the demon lock

First post. I am also having issues with gene loading balls properly. Other software bugs on my premium also include the rock again light isn't always lit when I have an extra ball and I would like to see a call out when I touch the flipper button when in attract mode. I also Hate the power button location and my machine flashes on and off again when powering down

YES !!! I have sent an email, but plan on calling Stern to see if they have a known fix or replacement part. Thought at 1st it was getting tossed around on the disc, but after watching it last night I can see the ball kicker/plunger is not able to kick it up every time, so it just tries over and over and over again.

Took Star Trek over a year to get attract sounds. Might want to be patient.

On my KISS Premium, I had clusters of spots (about 20 spots total on each side rail) where the finish was removed & touched up with what looked like black marker. A bunch of the spots were where you actually put your hands by the flippers. So, when your hands were on the rails, you could feel where these imperfections in the finish were. Stern tech support did come through & send me replacement rails though. Still, they should catch shit like this before it leaves the factory.

Hey PinB... what kind of mylar issues did you have? And how did Stern help with those?

Just curious so I know what to expect when I receive mine.

My issue was with the unique big piece of mylar that goes in front of the Gene head (where the balls land when they shoot out of his mouth). The mylar was peeling up on some of the edges, and it was at the point where it would no longer stick when I tried to smooth it back down. Stern tech support came through & sent me a new piece of the mylar.

Isnt there the ability to have them run just the switch from the PS tot he main body where it should be?

Absolutely. Moving the PS makes sense...0 impact on the user. Moving the switch doesn't make sense. The cost of moving the PS and keeping the switch where it's been for decades is trivial. Doesn't matter, it's Stern's decision and they have no interest in back peddling from it.