Just sent to me (as I guess a former pre owner):
Good afternoon, Pre-Owners.
It has come to my attention that due to a lack of communication on our end, many rumors have begun to circulate which have shaken the confidence of many involved in our project. While this situation is unfortunate, I can assure you all that there are multiple games being assembled as we speak and the project is certainly continuing as planned.
Being a firm believer in the fact that every cloud has a silver lining, I am happy to report that we now have added staff to our support department that is waiting to happily answer any questions or concerns you may have. While there are many of you with whom I speak to regularly and consider my friends, my personal email is often somewhat neglected in lieu of the myriad of other duties and responsibilities I have. Therefore, if you have any comments, questions or concerns that must be addressed with any sort of urgency, please don't hesitate to send them to our support team at *email address removed* for a much more expedited response.
I would like to take this opportunity to add that if ANY of you feel as though you have been neglected or ignored for ANY reason, I implore you to reach out at immediately to get these issues resolved. There are always variables involved with internet communication and, through those variables, there are always messages that get flagged by spam filters on either end or other such things, which certainly don't help matters of communication. So, again, if you feel as though you have been neglected or as though you have a personal situation that has been unfinished or ignored, please reach out to our support team to get those issues resolved as soon as possible.
Thank you for your unending support,
-Kevin Kulek, Skit-B Pinball