Quoted from jgentry:Here's the good thing, once you get everything straightened out from my experience JJP games run great and don't have a ton of issues other then the WOZ light board debacle. The bad thing is what you describe is pretty normal, I've had to make a lot more adjustments on all of my JJP initially then any of the other companies. Sadly I've come to expect a couple days of trouble shooting and adjusting from them. I keep buying them though because after you get past that, the experience is usually worth it.
What he said.
Most NIB pins come with minor issues. Something shakes loose, a part is damaged, etc.
Like others who have dealt with JJP, they will make it right. Give them a call and if they don't answer, email their support team.
Olanta, PA
