Decals are peeling from my Star Trek Pro in exactly the same way. I called Stern to ask what type of adhesive to use, but they said they didn't know. They said they would ask around and call me back, but they didn't. In all fairness, I never followed up because I was hoping to get advice on pinside. I don't want new decals -- too much of a pain to install, and it is only the edge that is peeling. I just want a good fix. If anyone figures it out or knows what to use, I would be very interested. I don't believe this is isolated to a few cases. It seems more and more people are having this issue. Ironically, I would have never noticed mine if I hadn't read a post about it and checked.

Crap.

Wow, this thread has really exploded. I'm one of the affected owners, and frankly what is done is done with respect to Stern. Should this problem have happened? No. But, now that it has happened, what to do? Stern could send new decals, but I don't want to try to put them on myself. I think it is unrealistic for Stern to send a new back box or anything like that, especially when it is just the edge that is peeling. So, what do I want? A clear answer as to how to fix this. I imagine using the right type of adhesive with the right type of prep should adequately stick the decal back down. Stern should issue a bulletin. Until they do, we as the pinside community should help each other to figure this out rather than debating the merits of good quality control. I'm not an expert here, so don't really know what the fix is. I would really like to hear from people who have had this problem and solved it. Perhaps with some positive comments we can collectively fix the issue in an easy way.

Yep, my side panels (Star Trek Pro, manufactured ~July 2014) seem slightly textured. I can't really see them since only the edge is peeling, but I felt the area. It has just a slight roughness to it, but I can imagine that that might make things hard to stick.

So, now what? Would a much stronger adhesive work? I'm happy to try something as long as I know it won't damage anything or make matters worse.

I know, but it is worth a shot. We have the brain trust of pinball here. We should be able to figure this out.

Just thinking now: Given the textured surface, would a thicker, more viscose adhesive like rubber cement work well and not damage anything? Perhaps it could fill in some of the spaces.

Do you think you could spray the super 77 on something like a Qtip and just apply to the edge? Only the very edge of my decal is peeling, and I am reluctant to peel it off further.

Maybe, but peeling it all the way back when it is not peeling in those places already makes me very, very nervous.

To me, if I spend a lot of money, do I want peeling decals? No. I also don't want loose connections and other issues. But, hey, it's pinball, so if the game comes with a loose connection, I'll plug it back in and not expect Stern to send me a new machine. What I do expect is great customer service. So, if I have a loose connection, Stern should be on the phone with me if I need the help, help me identify which connection it is, and let me know what to do. From what I've heard, Stern does this.

With the decals, do I expect a new back box? No. But, given how this is not an isolated issue, I want Stern to issue a bulletin telling people what adhesive to use to fix it and the best way to prep the surface and apply the decal. They haven't done that, and when I called, they didn't know what to tell me in terms of adhesive. I haven't tried calling back since there have been more complaints, so I cut them a bit of slack. But, I think what Stern should do is make a repair kit that they can send to people with adhesive, an applicator and instructions. At a minimum, know what to tell people. And, in the future, they need to figure out the issue so it doesn't keep happening.

Crap. I just bought a can of Super 77. Do you really think it might damage the decal? The decal is really thick, as far as decals go, and I'm only doing a bit at the edge.

Ok, thanks. At least my can of super 77 was only $5. . . . I guess I'll just spray something else with it. . . .

So, I just tried Super 77 on the small corner that was peeling. I sprayed some into a paper cup to get an appreciable volume and then applied to the side of the back box with a q tip. I then smoothed the corner back in place. Unfortunately, after about an hour, the corner peels again, and the decal looks a little wavy in that place. I also tried this on a few of the edges that were peeling, but I can't get good adhesion. Any tips?

At this point, I think I'm going to ask Stern for new decals, but I'm really not sure I'm capable of applying them in a satisfactory way.

What about avoiding wrinkles? I'm just worried that I'm going to end up with something that looks worse than I already have.