Quoted from Cellprocessing:I don't see how the connector would have anything to do with it. As the back box lights are part of the spike 2 board. I found the 3 settings for back box lighting from 0 to 100% no change when messing with that. Is there another setting elsewhere?
Contact your dealer for sure. Sounds like you will need to swap the board. Good news is you can still at least play while waiting for the new one.