Hi Dinosaur Hunters. I've got a mystery on my hands and I'm hoping you experts can help me out.

I'm not a wizard or anything, but I've got dozens of games on a single JP (Pro) several paddocks deep with lots of extra rescues/side objectives along the way and tons with scores 200mil + and several above 300mil, and yet I've never triggered the raptor multiball. Not once. Nor have I seen anyone else do it. Am I missing something obvious or is something broken on this machine?

The mechanics at this location are able to handle obvious issues like a dead flipper, but for more esoteric stuff they usually need someone who knows how the game is supposed to play to point it out to them. I usually end up being that person, but as I've never played it anywhere else I've got nothing to compare it to.

There are various signs the ball is being detected when it goes into or through the raptor pen. Flashing lights and the sounds of dangling wires and angry dinosaurs. Some games I've sat there blasting it in over and over 20+ times including several hits to the standup and though the dinosaurs are very angry, nothing happens. I know it takes takes multiple shots to bring the fence down but this seems ridiculous. Even if I didn't know it was a thing, it seems like it should have happened randomly by now.

I don't know for certain what code it's on but they updated it pretty recently so I think it's the newest.

Any thoughts on what I'm doing wrong or what thing might be broken given that it does seem to know the ball is in the pen appreciated!

I figured it's something like that. Thanks both for the confirmation.

Also, I was actually just there and used a smart middle to trigger it, and ended up with the machine high score for the multiball with something paltry like 20 mil. I suspect it's just never been triggered.