Quoted from ralphs007:Does anyone use this stuff ? As long as none of the wire strands are broken, I'm guessing it'll be a good product to have in your toolbox?
[quoted image]

Quoted from NoSkills:

Is the right ramp stuck down beneath the entrance? I'm replacing all the rubbers and the one beneath the right ramp is the only one I can't figure out how to get to. I've undone everything holding the spiral wireform down but cant work out whats holding the ramp on or how to get to that damn last rubber! Can anyone help. Thanks[quoted image][quoted image]

Quoted from purbeast:

Anyone know if the "lifetime plays" includes the "total challenge plays" count?
Just curious as I was looking at my stats and I have like 740 total lifetime plays, but then saw I had 108 challenge plays in a separate audit.
I wasn't sure if that 740 included the 108 or if it's more like 848 "total plays".
I also did lower the power of my 2 lower flippers from default 255 to 220 and definitely noticed a bit of a "slower" play which was helpful. I need to give it a bit more tries though to see how it feels over more than 45 mins of play. I also lowered my slingshots from 20 down to 17 to see if I have less BS balls go into the side outlanes from slingshots.

Quoted from Pin_Fandango:

There are 2 and only 2 nuts holding the ramp down, they are under the pf by the flap (on tbe top of the pf).Do not force anything until you undo these.

Quoted from callmesteam:

Haven't spent much time here in a while, but I'm seeing some ramps with decals on them on some old posts. Anyone have a link to a seller? Specifically the right ramp with the dino footprints? Thanks

Quoted from Manny65:

Mr_Tantrum most likely sells his version - here's a pic https://pinside.com/pinball/forum/topic/jurassic-park-stern-2019-owners-club-welcome-to-jurassic-park/page/160#post-5960843

Quoted from ZoraShinoda:

Right Orbit Opto stopped working (O shot) - This is not the airball problem. I go into switch test. If I roll a ball by other optos, TREX ramp, left orbit etc... Switch test triggers the motion. If I roll a ball by the Opto in the O shot nothing happens. Is it simply a matter of ordering new Opto parts shown below, the emitter and receiver, or is there something else to possibly check or test?[quoted image]

Quoted from Markharris2000:

If you’ve reseated the connectors to confirm they are tight, then my next guess is that the emitter burned out. LEDs burnout all the time. It’s a simple part to buy and swap.

Quoted from MrMikeman:

Also check the solder points on the optos. Could just be a detached wire.

Quoted from Mr_Tantrum:

I designed my own because I wanted Pteranodon tracks:
https://pinside.com/pinball/forum/topic/jurassic-park-stern-2019-owners-club-welcome-to-jurassic-park/page/144#post-5877371
https://pinside.com/pinball/forum/topic/jurassic-park-stern-2019-owners-club-welcome-to-jurassic-park/page/160#post-5960843[quoted image]

Quoted from JMCFAN:

Hey the link to your mods appears to be broken...?

Quoted from MrMikeman:

Also check the solder points on the optos. Could just be a detached wire.

Quoted from EStroh:

The links are working for me...

Quoted from JMCFAN:

Not the links above....the link I have to his mod ordering page

Quoted from scootss:

Also clean with windex on a q-tip. Unlikely to be this on a recent machine, but it’s the easiest thing to try to rule out a dirty opto.

Quoted from ZoraShinoda:

Totally unrelated to this but I never understand when a machine comes up for sale and it has 200 plays on it, I put more than that on my machines in the first week.

Quoted from ZoraShinoda:

I never understand when a machine comes up for sale and it has 200 plays on it, I put more than that on my machines in the first week.

Quoted from ZoraShinoda:

Also depends I guess on how you qualify recent

Quoted from mbl1116:

Joining the club in a few days. I was about to purchase the comet LED upgrade kit for my DP (cool white to sunlight and a few spotlights) and I was wondering if I should buy some extra for a JP prem?
Also interested to hear any “must have” mods, or day 1 adjustments. If people want to message directly to avoid cluttering the thread I’m good with that…too many posts to go back and search through

Quoted from pinheadpierre:

Me too. I watched part of the YouTube video with Elwin explaining the rules. He totally lost me after a handful of minutes, maybe because I haven’t had much time on the game. I’m gonna have to absorb this in digestible little pieces.

Quoted from shaub:

3 sets of modes: Paddocks (catching Dinos), Trex Events, and Control Room modes. Each one has a mini-wizard mode after playing them all so that is a nice singular goal to focus on.
Paddocks: spell MAP by shooting white shots, start at left ramp.
Trex events: hit truck captive ball enough to spell TREX, start at left ramp. First Trex event is a 2ball MB.
Control Room modes: Started at C shot when lit, different criteria lights it, but if you see it lit, go for it.
And then there are two Main MBs:
Chaos: Spell CHAOS from left to right, start at Amber Target when lit
Raptor: Shoot Raptor Pit a bunch of times, when the Flasher are near seizure-inducing, next shot starts it.
I know its alot, but thats kind of why this one of the best machines ever. Focus on one thing at a time and get a feel for it and when you understand the basics, you can go about stacking a few things together.
For example, you can get a paddock going with a control room or trex mode then start Chaos MB and go to town.

Quoted from shaub:

3 sets of modes: Paddocks (catching Dinos), Trex Events, and Control Room modes. Each one has a mini-wizard mode after playing them all so that is a nice singular goal to focus on.
Paddocks: spell MAP by shooting white shots, start at left ramp.
Trex events: hit truck captive ball enough to spell TREX, start at left ramp. First Trex event is a 2ball MB.
Control Room modes: Started at C shot when lit, different criteria lights it, but if you see it lit, go for it.
And then there are two Main MBs:
Chaos: Spell CHAOS from left to right, start at Amber Target when lit
Raptor: Shoot Raptor Pit a bunch of times, when the Flasher are near seizure-inducing, next shot starts it.
I know its alot, but thats kind of why this one of the best machines ever. Focus on one thing at a time and get a feel for it and when you understand the basics, you can go about stacking a few things together.
For example, you can get a paddock going with a control room or trex mode then start Chaos MB and go to town.

Quoted from shaub:

3 sets of modes: Paddocks (catching Dinos), Trex Events, and Control Room modes. Each one has a mini-wizard mode after playing them all so that is a nice singular goal to focus on.
Paddocks: spell MAP by shooting white shots, start at left ramp.
Trex events: hit truck captive ball enough to spell TREX, start at left ramp. First Trex event is a 2ball MB.
Control Room modes: Started at C shot when lit, different criteria lights it, but if you see it lit, go for it.
And then there are two Main MBs:
Chaos: Spell CHAOS from left to right, start at Amber Target when lit
Raptor: Shoot Raptor Pit a bunch of times, when the Flasher are near seizure-inducing, next shot starts it.
I know its alot, but thats kind of why this one of the best machines ever. Focus on one thing at a time and get a feel for it and when you understand the basics, you can go about stacking a few things together.
For example, you can get a paddock going with a control room or trex mode then start Chaos MB and go to town.

Quoted from athomepinsider:

My NIB JP Premium came in but plans changed. 10k if anyone is looking for one. Milwaukee, WI. Pick up only.

Quoted from TheNecromancer:

Hello guys, I took delivery of my NIB JP Premium on Friday. We have it set up and while really had no idea what we were doing we played it quite a lot last weekend. Unfortunately on Sunday the game started to act up. The T-Rex eats the ball as it had before but no longer releases the ball. Basically once you lose your multi-ball the game just sits idle for about 30 seconds when it must realize there is no ball inputs and then basically goes through all of the mechanism at once which results in T-Rex turning to the right and dropping the ball. (Same place every time) Then game resumes play. Any ideas?
Second issue is less of a deal but the small one way gate wire that you hit when you hit a cruise missile shot through the pop bumpers gets stuck in the up position wedged against the pop bumper cap. I used a razor blade and cut away some of the pop bumper cap and clearanced the wire so that works now. Not a big deal I guess.
Third is more wondering if the pop bumpers work right. I have a 1980 Black Knight which I've owned for less than 2 months and that's my only point of reference. The single pop bumper on BK seems to be a lot more responsive than the three on JP. Often the ball will roll down from the top through the 3 pops and never activate them. Is that normal?
So is there any warranty on these machines? I feel dumb asking that after spending $9700, but figured it's a new machine and would be trouble free. I did call my dealer and they gave me the service tech voicemail but never called back. Sucks that my first post in the owners thread is the game is broken on day 3.

Quoted from TheNecromancer:

Hello guys, I took delivery of my NIB JP Premium on Friday. We have it set up and while really had no idea what we were doing we played it quite a lot last weekend. Unfortunately on Sunday the game started to act up. The T-Rex eats the ball as it had before but no longer releases the ball. Basically once you lose your multi-ball the game just sits idle for about 30 seconds when it must realize there is no ball inputs and then basically goes through all of the mechanism at once which results in T-Rex turning to the right and dropping the ball. (Same place every time) Then game resumes play. Any ideas?
Second issue is less of a deal but the small one way gate wire that you hit when you hit a cruise missile shot through the pop bumpers gets stuck in the up position wedged against the pop bumper cap. I used a razor blade and cut away some of the pop bumper cap and clearanced the wire so that works now. Not a big deal I guess.
Third is more wondering if the pop bumpers work right. I have a 1980 Black Knight which I've owned for less than 2 months and that's my only point of reference. The single pop bumper on BK seems to be a lot more responsive than the three on JP. Often the ball will roll down from the top through the 3 pops and never activate them. Is that normal?
So is there any warranty on these machines? I feel dumb asking that after spending $9700, but figured it's a new machine and would be trouble free. I did call my dealer and they gave me the service tech voicemail but never called back. Sucks that my first post in the owners thread is the game is broken on day 3.

Quoted from TheNecromancer:

Hello guys, I took delivery of my NIB JP Premium on Friday. We have it set up and while really had no idea what we were doing we played it quite a lot last weekend. Unfortunately on Sunday the game started to act up. The T-Rex eats the ball as it had before but no longer releases the ball. Basically once you lose your multi-ball the game just sits idle for about 30 seconds when it must realize there is no ball inputs and then basically goes through all of the mechanism at once which results in T-Rex turning to the right and dropping the ball. (Same place every time) Then game resumes play. Any ideas?
Second issue is less of a deal but the small one way gate wire that you hit when you hit a cruise missile shot through the pop bumpers gets stuck in the up position wedged against the pop bumper cap. I used a razor blade and cut away some of the pop bumper cap and clearanced the wire so that works now. Not a big deal I guess.
Third is more wondering if the pop bumpers work right. I have a 1980 Black Knight which I've owned for less than 2 months and that's my only point of reference. The single pop bumper on BK seems to be a lot more responsive than the three on JP. Often the ball will roll down from the top through the 3 pops and never activate them. Is that normal?
So is there any warranty on these machines? I feel dumb asking that after spending $9700, but figured it's a new machine and would be trouble free. I did call my dealer and they gave me the service tech voicemail but never called back. Sucks that my first post in the owners thread is the game is broken on day 3.

Quoted from EaglePin:

First, congratulations on getting Jurassic Park! It's a great game. Unfortunately, I'd suggest buying from a different distributor next time. Any time I've had an issue on a machine my distributor puts me into direct contact with Stern and follows up to make sure my issue has been resolved. It stinks that your distributor is just telling you to call the phone line yourself, especially since my understanding is Stern is much more responsive to e-mails than phone for support since Covid. The distributor should be doing a better job to make sure you're on track to getting issues resolved.
Yes there is a warranty on the machines. It's listed on Page 65 in the manual:
https://sternpinball.com/wp-content/uploads/2020/04/JurassicPark_LE_Pre_web.pdf
I'm not sure on the T-Rex but there are a lot of people active in the forum who seem to have good experience & advice on it so I'd think someone will be able to chime in with suggestions on it.
The pops should be very responsive. Are you able to get any of them to fire at all by hand, or are they all just not firing at all? If all three aren't firing at all then I'd guess it's likely a connection issue.

Quoted from athomepinsider:

My NIB JP Premium came in but plans changed. 10k if anyone is looking for one. Milwaukee, WI. Pick up only.

Quoted from KSP1138:

Catching your first dinosaur
Spelling CHAOS twice
Getting a Jackpot in Raptor Tri-Ball
15 tower shots

Quoted from TheNecromancer:

Oof-da....
Stern Pinball Inc (‘SELLER’) warrants only to the initial purchaser of its
products that the items listed below are free from defects in material
and workmanship under normal use and service for the warranty period
specified:
• Printed circuit boards (game logic): 2 months
• Dot Matrix / LCD Display: 9 months
No other parts of seller’s product are warranted.
Looks like I'm on my own. Hopefully the dealer helps out but they are so far away I'm doubting they will come this far. About 4 hrs. Have to give them a chance though, I may hear something tomorrow. Thanks for the help!

Quoted from shaub:

Yeah, I was gonna go into that but then I figured my post was already starting to get out of hand.

Quoted from TheNecromancer:

Oof-da....
Stern Pinball Inc (‘SELLER’) warrants only to the initial purchaser of its
products that the items listed below are free from defects in material
and workmanship under normal use and service for the warranty period
specified:
• Printed circuit boards (game logic): 2 months
• Dot Matrix / LCD Display: 9 months
No other parts of seller’s product are warranted.
Looks like I'm on my own. Hopefully the dealer helps out but they are so far away I'm doubting they will come this far. About 4 hrs. Have to give them a chance though, I may hear something tomorrow. Thanks for the help!

Quoted from TheNecromancer:

Well, dealer offered phone support but nobody is coming out to fix it. Stern is email only, no phone support. I'll try emailing them. Dealer said that will likely send parts and I can try to install them. So basically for $10 grand I got a project pinball machine. Hell I don't even own a soldering iron.

Quoted from TheNecromancer:

Well, dealer offered phone support but nobody is coming out to fix it. Stern is email only, no phone support. I'll try emailing them. Dealer said that will likely send parts and I can try to install them. So basically for $10 grand I got a project pinball machine. Hell I don't even own a soldering iron.

Quoted from Jediturtle:

Hate to say it, but EVERY pinball machine is a project. That is just how they are. You might get lucky from time to time, but more than likely you will eventually have to do something. It's a shame that it came right out of the box that way, but that's really not a rarity for any manufacturer. It is just the nature of these insanely complicated machines.
Between your distributor and the people here, you will get through it!