Hello all. Brand new here in this group. Just got a HUO JP Premium. Got it home and Trex head / mouth not going low enough for ball to roll in. Ball hits lower lip and does not go in mouth ... its not even close. When the Trex head moves down on motor test its sounds like its working harder at the end of its movement ... almost like its hitting something on the back board its attached to.
Question 1 - Can someone direct me to posts on how to right this or how to calibrate T-rex head? I'm sure they are on Pinside but could not find.
Question 2 - I'm bummed about this. While trying to pull playfield out to inspect the back of Trex head I pulled right off rails and the playfield was resting on components under play field for a minute ... not good, rookie mistake. When I got it back on the rails and tested the raptor pen now does not move up and down (it worked fine prior), hits register but gate not moving down. Will not move in test menu either. Any thoughts on where to start on this man made issue? I can take pics if needed.
Help much appreciated in advance folks.