Quoted from dudah:

This is my first Stern NIB. My 3D printed flipper aligner shows the lower flippers are both offset.
Despite the tool, the straight edge held up to the lane guide shows it's off.
Are these misaligned from the factory or is this how the geometry on this/Stern games is?
[quoted image][quoted image]

Quoted from dudah:

This is my first Stern NIB. My 3D printed flipper aligner shows the lower flippers are both offset.
Despite the tool, the straight edge held up to the lane guide shows it's off.
Are these misaligned from the factory or is this how the geometry on this/Stern games is?
[quoted image][quoted image]

Quoted from STxPinball:

Hello everyone,
I played pinball quite a bit in my youth and haven't really played since then. So move the clock forward about 45-50 years and here I am ready to purchase my first pinball machine. I originally was focused on buying JJP's Dialed In but then started looking at POTC but couldn't figure on paying extra just to get my hands on the game. So I kept searching as my desire to buy DI faded a little and I bumped into Jurassic Park. I started checking out videos and reviews and decided that I was going for a JP Premium, (because I couldn't find a NIB LE version anywhere). So, I placed my order today and am on schedule to get it when the August run from Stearn arrives at my dealer. I am excited and can't wait to get back into form and sure play a mean pinball. I hope to catch a heck of a lot of dinosaurs for years to come.

Quoted from STxPinball:

Hello everyone,
I played pinball quite a bit in my youth and haven't really played since then. So move the clock forward about 45-50 years and here I am ready to purchase my first pinball machine. I originally was focused on buying JJP's Dialed In but then started looking at POTC but couldn't figure on paying extra just to get my hands on the game. So I kept searching as my desire to buy DI faded a little and I bumped into Jurassic Park. I started checking out videos and reviews and decided that I was going for a JP Premium, (because I couldn't find a NIB LE version anywhere). So, I placed my order today and am on schedule to get it when the August run from Stearn arrives at my dealer. I am excited and can't wait to get back into form and sure play a mean pinball. I hope to catch a heck of a lot of dinosaurs for years to come.

Quoted from metallik:

Flippers are droopy on purpose; C O and S shots need them droopy to be reasonable makeable.

Quoted from tdiddy:

Do pro owners have and options for modding their pop bumper caps?

Quoted from RobbyIRL5:

I love it, it's fun to play, probably my favorite theme, and fits well into my collection. I've struggled trying to accel/improve with this game, so tried just about everything, and I've played a lot (3-4 hours at a time). Started per the instructions at 6.5 degree playfield angle, went to 7 degrees, as that was the general consensus here (made the control room and helicopter shots easier, but increased the SDTM and high speed sling to out-lane drains), and then dropped back to 6.8 (another recommendation here), and it works best for me (I think!) But I just can't figure out how to improve, and I brick so many damn shots. My high score is in the neighborhood of 600M, and I can get a few hundred million and 3-4 paddocks (past the T-rex a couple times) in most games, but my big games all come from keeping multi-balls alive, which is quite the challenge (and fun) with 5-6 out there! I usually try to work quickly on the CHAOS, T-Rex is an easy one, and Raptor usually comes from Smart Missile or later in the game. Play the control room modes as they become available and when I have the ball cradled on the right flipper. But the only consistent "flow" in this game for me are really fast drains, usually in the out lanes, propelled my the slingshots (like watching the slingshots play a separate game when they get going), and it's not a very friendly nudge out-lane post. I just can't improve it seems. All of my other games, the more I play, the better I get, doesn't seem so with this game. Maybe I'm missing something?

Quoted from metallik:Flippers are droopy on purpose; C O and S shots need them droopy to be reasonable makeable.

Quoted from ABE_FLIPS:

Do you have any reference for this? I think you are wrong.

Quoted from Manny65:

Here is Keith's (the designer of the game) answer to this "It's your game to align the flippers as you wish but both JP and Maiden uses "flopped" flippers for the side shots on purpose."
https://pinside.com/pinball/forum/topic/welcome-to-the-jurassic-park-le-club/page/96#post-5516106

Quoted from STxPinball:

Hello everyone,
I played pinball quite a bit in my youth and haven't really played since then. So move the clock forward about 45-50 years and here I am ready to purchase my first pinball machine. I originally was focused on buying JJP's Dialed In but then started looking at POTC but couldn't figure on paying extra just to get my hands on the game. So I kept searching as my desire to buy DI faded a little and I bumped into Jurassic Park. I started checking out videos and reviews and decided that I was going for a JP Premium, (because I couldn't find a NIB LE version anywhere). So, I placed my order today and am on schedule to get it when the August run from Stearn arrives at my dealer. I am excited and can't wait to get back into form and sure play a mean pinball. I hope to catch a heck of a lot of dinosaurs for years to come.

Quoted from Multiballmaniac1:

Beware. My JP premium June 4th 2020 build has pooling where ball guides connect to playfield and my shooter lane is chipping already after 200 plays [quoted image][quoted image]

Quoted from PeterG:

Feeling the same with this game. I recognize the constant tuning of this game, I want to like it so much but it kills me each time. I think there is a need for easier code. Just loose the paddock and advance (it can be a choice in the settings). In that way the medium pinball players coudl get to visitor centre.

Quoted from Manny65:

Most disappointing.
Looks like the factory is still over tightening the ball guides - this was seen with the machines that came out last year, but haven't seen people mention it so much this year ... then again I guess there has been a decent break when no JP's were on the manufacturing line this year. I've seen where people have loosened the ball guide and slid some small cloth washers between the ball guide edge and playfield to stop it from doing any further damage.
In regards to the shooter lane, have you turned the power down on the ball trough kickout? I think I've got mine on the minimal setting and still easily kicks the ball out. There are also shooter lane protectors available.

Quoted from Multiballmaniac1:

I am working on protecting shooter lane later today. I will turn power down too. Half of my ball guide connections have pooling. Wtf. They haven’t fixed anything. Thinner clear and same issues.

Quoted from ABE_FLIPS:

shooter lane chipping after 200 games is also a no go

Quoted from Saddath:

Do you guys play for a 3rd Extraball (rescues + maybe T-rex, is there another easy one?).

Quoted from ABE_FLIPS:

shooter lane chipping after 200 games is also a no go, im sure you will get a new unpopulated PF...

Quoted from RobbyIRL5:

I love it, it's fun to play, probably my favorite theme, and fits well into my collection. I've struggled trying to accel/improve with this game, so tried just about everything, and I've played a lot (3-4 hours at a time). Started per the instructions at 6.5 degree playfield angle, went to 7 degrees, as that was the general consensus here (made the control room and helicopter shots easier, but increased the SDTM and high speed sling to out-lane drains), and then dropped back to 6.8 (another recommendation here), and it works best for me (I think!) But I just can't figure out how to improve, and I brick so many damn shots. My high score is in the neighborhood of 600M, and I can get a few hundred million and 3-4 paddocks (past the T-rex a couple times) in most games, but my big games all come from keeping multi-balls alive, which is quite the challenge (and fun) with 5-6 out there! I usually try to work quickly on the CHAOS, T-Rex is an easy one, and Raptor usually comes from Smart Missile or later in the game. Play the control room modes as they become available and when I have the ball cradled on the right flipper. But the only consistent "flow" in this game for me are really fast drains, usually in the out lanes, propelled my the slingshots (like watching the slingshots play a separate game when they get going), and it's not a very friendly nudge out-lane post. I just can't improve it seems. All of my other games, the more I play, the better I get, doesn't seem so with this game. Maybe I'm missing something?

Quoted from Daditude:

JP premium is the way to go. It is VERY deserving of an all-time top 10 spot. I absolutely love mine. As a matter of fact, I am watching the Jurassic Park movie as I am typing this!

Quoted from 85vett:

I used to say this but I'm at the point now that I regret buying a premium. I like JP but have come to hate playing my premium because my T-Rex is the most buggy mech ever. Mine never lowers it's head at the same location and thus no matter what "adjustments" I make it only catches the ball about 10% of the time and in some cases even roadblocks my game completely requiring me to drain the ball in play to progress. The roadblock happens when it lowers it's head outside the right side of the ramp for a T-Rex mode and you need to make the left ramp (it's neck blocks the ramp). God forbid you play a mode where multiple shots are needed to the T-Rex head, like Museum Mayhem. I've been there close to a dozen times and only had a chance to complete it once due to these issues. I used to watch Esther L streams and he had the same issue and just turned his head off. Stern fixed his, I guess because of who he is as they are just ghosting me on it and my PF issues on this game. I refuse to turn that feature off as I spent nearly $2K extra for it and a single moving wall but it has a mind of it's own. Sometimes lowers outside the ramp on the left or right side of it. Sometimes being in the middle but not lowering down far enough to touch the ramp for the ball to make it's mouth and sometimes it's perfectly aligned on the ramp.
Not trying to come off negative but until Stern get's their service head out of their A$$ I wouldn't recommend a game with extra features to my worst enemy.

Quoted from Multiballmaniac1:

Beware. My JP premium June 4th 2020 build has pooling where ball guides connect to playfield and my shooter lane is chipping already after 200 plays [quoted image][quoted image]

Quoted from MrMikeman:

And I've been playing my LE for almost a year now and I've had no issues with the T-Rex whatsoever. At about 1500 games played (1700 lifetime) now. While I really feel bad for you, getting a lemon doesn't mean they all are. My game was even born on a Friday (usually a bad thing in the manufacturing world).
While some would say I got lucky I would tend to say it's you that was unfortunately very unlucky..

Quoted from MrMikeman:

And I've been playing my LE for almost a year now and I've had no issues with the T-Rex whatsoever. At about 1500 games played (1700 lifetime) now. While I really feel bad for you, getting a lemon doesn't mean they all are. My game was even born on a Friday (usually a bad thing in the manufacturing world).
While some would say I got lucky I would tend to say it's you that was unfortunately very unlucky..

Quoted from seenev:

I just looked at mine which is also a June 4th build date and I see a little pooling under the ball guide as well. I doubt it could be a problem in that spot but it's there. I don't see any chipping in the shooter lane yet. I guess I better put something there while there's still time.
This was my first Stern NIB and I can't say I've been happy with the experience even though I haven't had any serious problems. There's too much to worry about. Stern doesn't instill confidence in their customers at all.

Quoted from seenev:

Yeah... I would go to Stern for help because that doesn't sound normal. My Trex has been pretty reliable.
Edit: sorry... Misread the post and see that you have gone to Stern.. M

Quoted from beelzeboob:

My T-Rex likes to put his head down and take a nap on the right side of the ramp every now and then. I tried to contact Stern about it twice, and they were like, "Problem? What problem?" Which is to say they never responded. That's a real dick move on a large purchase like this...or any purchase for that matter.

Quoted from Multiballmaniac1:

Doubt I’ll get a new playfield. My distributor said sorry and took another phone call. Lol.

Quoted from dudah:

This is my first Stern NIB. My 3D printed flipper aligner shows the lower flippers are both offset.
Despite the tool, the straight edge held up to the lane guide shows it's off.
Are these misaligned from the factory or is this how the geometry on this/Stern games is?
[quoted image][quoted image]

Quoted from WizardsCastle:

Did yours come like that? I've had to replace my coil stops, and when I put everything back together, I lined the middle of the tip of the bats to the hole.
Yours looks like if you drew a line down the top of the bat, it would connect to that alignment hole?
For example, yours looks it's where the red line is, but I have mine adjusted to the green.
Can anyone else confirm if theirs is like this? Should it be like the red or green when it comes from the factory?
[quoted image]

Quoted from Multiballmaniac1:

Doubt I’ll get a new playfield. My distributor said sorry and took another phone call. Lol.

Quoted from WizardsCastle:

Anyone have issues with the ball rattling up the left ramp, and coming back down?
I also have a bunch of dents (dimples) in the ramp flap. I'm not sure if this is from the many T-Rex rejects I get, or from shots possibly rattling off the clear plastic air ball protector.
Anyone?

Quoted from StoneyCreek:

Yup. Happens about 1 in 20 ramp shots. The ball goes up out of sight, then rattle and return....mostly SDTM. I haven't taken the glass of and inspected yet as I atribute it to a combination of some wierd spin, and/or just a normal rejection rate due to the physics of the ramp.
I'm more concerned with the reject rate for the tower shot.

Quoted from Manny65:

This seemed to be a common issue - to resolve
1. Often you need to raise the left fork at the entrance of the reverse ramp by placing 1 or 2 small washers under fork. The reason is that the ball gets sideways movement and loses momentum hitting the side walls of the ramp such that it doesn't make it up onto the wireform. This post from caviel shows the washers https://pinside.com/pinball/forum/topic/jurassic-park-stern-2019-owners-club-welcome-to-jurassic-park/page/81#post-5484171
2. The second thing to check is the plunger alignment. If you can successfully manually plunge the ball but it fails with the auto-plunger than it is most likely that the 2 strike arms of the auto-plunger aren't both touching the ball causing the ball to have sideways movement and not enough momentum to get up the ramp. prodoshi did a great post a few days ago showing this issue and how to adjust the auto-plunger https://pinside.com/pinball/forum/topic/jurassic-park-stern-2019-owners-club-welcome-to-jurassic-park/page/120#post-5758762
3. If you are having an issue with the manual plunger make sure you have an orange spring on the plunger and not a green one (which was shipped with the early machines) and similar to point 2 you can see issues manually plunging if your plunger isn't hitting the centre of the ball.

Quoted from Multiballmaniac1:

Doubt I’ll get a new playfield. My distributor said sorry and took another phone call. Lol.

Quoted from MUGEN_4_LIFE:

Hey everyone! A new JP- Premium owner and Im wondering if any of y'all have the colored plastic protectors from playfieldprotectors.com? I was going to order yellow slings and ball guides along with green upper dino sling plastic protectors but they don't offer any physical photos of the product or the different colors when installed on JP. Hoping some of my fellow JP owner's may have some different colors or plastic protectors that were made elsewhere that look good along with the machine... I'm thinking of just buying clear to keep it clean but the florescent colors could look good as well if done right. Thanks all!

Quoted from seenev:

I just looked at mine which is also a June 4th build date and I see a little pooling under the ball guide as well. I doubt it could be a problem in that spot but it's there. I don't see any chipping in the shooter lane yet. I guess I better put something there while there's still time.
This was my first Stern NIB and I can't say I've been happy with the experience even though I haven't had any serious problems. There's too much to worry about. Stern doesn't instill confidence in their customers at all.

Quoted from seenev:

I just took the glass off and looked at mine under better light and there is chipping in the shooter lane! I couldn't see it before but the clear has chipped away where the ball comes out. What a piece of junk.
What is the expected timeline for wear in the shooter lane? I got my game about a month ago nib, June 4th build. This seems to soon for this. I don't play it that much.[quoted image]

Quoted from seenev:

I just took the glass off and looked at mine under better light and there is chipping in the shooter lane! I couldn't see it before but the clear has chipped away where the ball comes out. What a piece of junk.
What is the expected timeline for wear in the shooter lane? I got my game about a month ago nib, June 4th build. This seems to soon for this. I don't play it that much.[quoted image]

Quoted from pinballaddicted:

Put a Cliffy on it!
The sooner the better. Very common issue on most new games.

Quoted from seenev:

I just took the glass off and looked at mine under better light and there is chipping in the shooter lane! I couldn't see it before but the clear has chipped away where the ball comes out. What a piece of junk.
What is the expected timeline for wear in the shooter lane? I got my game about a month ago nib, June 4th build. This seems to soon for this. I don't play it that much.[quoted image]