Antwerpen
I have the exact same issue.
it rests on the wireframe thinking the center is veered towards the right (seen from the player)
sometimes after throwing the ball.
NIB stern 2 days old march 2020 production date
(Topic ID: 275261)
Linked Games
Jurassic Park (Premium)
Stern, 2019
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Quoted from PumRibby:Update: My replacement t-rex is on backorder which means I probably won’t see it for awhile. They probably have them made on an island somewhere with all the other dinosaurs. I sure hope there’s no typhoons in the area.
Maybe the short arms of the trex assembling them is the issue 
The distributor where i bought my machine is going to send a tech to replace it, or send a full dino for me to do it.
Pretty good service!
my guess is my dino got banged up during transport and something is bent in the assy.
I have turned of "dino throws ball" and its fixed for now.
I hope you get yours soon!
Quoted from PumRibby:Update: My replacement t-rex is on backorder which means I probably won’t see it for awhile. They probably have them made on an island somewhere with all the other dinosaurs. I sure hope there’s no typhoons in the area.
just replaced my trex, pretty easy job, hardest part is removing the clip at the white plastic end holding it to the motor.
did some test balls with the dino throwing the ball, its fine now.
Will play more tonight
Quoted from PumRibby:Sucks. The important parts, IMO, is the positioning and free movement of the cam arm. This would require a complete and correctly built assembly for the horizontal stepper. Whenever I get mine, I’m going to test the movement before I install it.
Just wondering,
does your JP has the 'metallic' audio distortion too?
described in this thread:
https://pinside.com/pinball/forum/topic/a-few-issues-with-my-jurassic-park-premium
very noticable on the first audio file you play in the test menu
plus: do you have a shaker installed?
Quoted from PumRibby:Yes, it does have the sound issue. It doesn’t bother me as I only really hear it during that test. I was planning on changing out the speakers anyway.
I do not have a shaker....yet.
Do you think its a speaker issue?
do you know if you can listen to the audio files on pc? to check they are not corrupted?
Quoted from PumRibby:Shipment notification from Stern today. Next Day Air. Looks like my replacement is on the way....fingers crossed it’s a working one!
Nice!
They are going to replace my machine completely.
I hope yours is fixed with the assy!
I wonder how widespread these issues are (if you dont know whats going on, it can fix itself during play sometimes)
And how many people have the distorted audio issue.
People with issues always flock together in forums, but im guessing a lot of people just arent paying attention 
Quoted from PumRibby:Update:
A tongue decal is on the way! The t-rex will be tasting the balls again soon! (There’s a joke in there somewhere.)
Plus, my shooter rod that I ordered with my machine is finally shipping too!
did they send you just the head + the stepper in the head or the complete assy ?
So wierd that my problem isnt solved by a new head, might be from the same batch then i guess?
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