Maybe I should have posted here instead of making a new topic. I favorited this thread, making me the 100th person to do so (hooray!)
Anyway, I was in the middle of a game, everything was working fine. I got tri-ball and one of the balls went into the power shed and never popped out. The machine makes a repeating noise, the same noise it makes when it pops it out, but the ball just sits on the plunger thing. Diagnostics doesn't fix it either.
FWIW, this is my first ever machine. I've had it for 2 months or so. I don't even own a soldering gun....... yet.
Anyone have any ideas?
Video of part: