I am experiencing a ball trough issue and was hoping someone could give me some advice.
The issue only seems to happen during 6 ball multi ball when in chaos mode or system failure. At the start of chaos or system failure, the game will begin to plunge and clear all the balls from the trough without any problems. The problem occurs when a few of the balls begin to drain. The balls will stay in the trough (usually position 1 , 2 and 3) but the coil is still firing like it is trying to plunge the balls back onto the playfield.
After all balls drain, the game starts up the next ball with no issue so . Has anyone experienced this or have any thoughts?

Thanks!

Good question. I am not sure, I’ll need to test again and check. And what would cause that to happen?

Thanks.

Great advice. I’ll check into this tomorrow and see what I can find. Thank you.

So I did what you suggested and placed the balls on a flat surface to see if they were magnetized, and they didn’t appear to be. Even if they were, what is the fix for that issue? Replace the balls with new ones?

Is there anything else I should be looking for? What do you mean by divots in the trough? Could you please provide more info on that ? Thanks