Quoted from benheck:John was close to tears at several points in this interview. (If you couldn't tell that, "listen better!") Maybe it's not sorrow or remorse, but he clearly knows how serious it is.
All the evidence suggests it was self-pity, if he really was close. I'm definitely not listening again, unless someone knows the exact point. I didn't want to listen in the first place, and believe the pinball community should freeze JPop out, not give him a respectable forum. But I too listened to the train wreck on a slow day.
Anyway, the way he came across to me was glib and apathetic. It was especially obvious when he talked about "Reaching out to the community... no one helped..." This very much came across as saying, "Hey, I tried to reach out, but you guys let me down, what do you expect would happen?" "There's even guys that could solve it with a stroke of a pen or phone call." Yeah, he wants more money. He's got a victim complex. As others pointed out, something is off in him, whether it's diagnosable or not. Any psychologists out there to do a profile? Surely it's something to do with narcissism.
Any semblance of sympathy, sorrow, or remorse came across as some coached words he was reiterating and completely lacked sincerity, as when he mentions "taking responsibility".
Is JPop a soulless zombie? Did he sell his soul in exchange for his early successful work, and now he's just an emotionless, conscienceless automaton? Why doesn't he get it?