Quoted from PanzerFreak:
Guys, Jack apologized a little while ago. Post 6945 in The Hobbit update thread.
From the thread above
"I'm sorry that my post was misunderstood. I'm sorry that it confused or upset anyone. It was my personal opinion.
I always thank our customer base for putting us in business and I never forget that.
John is a person, with a family, that was the main point of my post.
This is Pinball"
LOL.. that's not an "apology."
"I'm sorry you didn't understand what I meant." "I'm sorry you were confused or upset."
He's not sorry he said anything. He's sorry we don't 100% agree with him.
From Wikipedia: https://en.wikipedia.org/wiki/Non-apology_apology
A non-apology apology is a statement that has the form of an apology but does not express the expected contrition. It is common in both politics and public relations. It most commonly entails the speaker saying that he or she is sorry not for a behavior, statement or misdeed, but rather is sorry only because a person who has been aggrieved is requesting the apology, expressing a grievance, or is threatening some form of retribution or retaliation.
An example of a non-apology apology would be saying "I'm sorry that you feel that way" to someone who has been offended by a statement. This apology does not admit that there was anything wrong with the remarks made, and additionally, it may be taken as insinuating that the person taking offense was excessively thin-skinned or irrational in taking offense at the remarks in the first place. Another form of non-apology is one which does not apologize directly to the person who was injured or insulted, but instead offers a generic apology "to anyone who might have been offended."
Statements that use the word "sorry" but do not express responsibility for wrongdoing may be meaningful expressions of regret, but such statements can also be used to elicit forgiveness without acknowledging fault.
Look, I am a fan of JJP. I'm a WOZ owner and I love the game.
What bothers me more than anything else is this annoying attitude of, "You're-either-with-us-or-you're-against-us" that a lot of people including Jack and JPop have. Like they expect people to be total sycophants or else they're haters. The reality is somewhere in the middle. We can like what they do that's good, and dislike when they make mistakes. I'm no "hater."
I consider myself more of a "realist" who isn't afraid to say when something doesn't look right. Anybody in any business that feels a need to surround themselves exclusively with people who tell their their sh*t doesn't stink can't be that good of a businessman. You have to take the good with the bad. You have to admit when you screw up.
Take responsibility for stuff, and stop calling the community a bunch of "haters" because they're stating the obvious.
Zidware is a total disaster. There's no other way around that.
JJP is a great company that has a promising future and has produced a very good product. But their public relations is pretty crappy. If I point that out, I'm not a "hater", I'm saying, Hey here's a problem that you can address if you'll stop treating everyone who is offering constructive criticism like they're an enemy who wants to dance on your grave. It's not the case.