Sorry for the delay in responding - crazy few days at work. Anywho, I think I corrected the issue some. I was able to find out I had the play field at 11 degrees, which, the manual recommends 6. I got it lowered and ensured it was level horizontally and I think that helped enough. Enough for me to not go crazy anyway.
New problem though if anyone has an idea... the ball is getting stuck in the “Spotted a 10/jack/whatever” area. It won’t kick back out.
Looking under the game, the switch appears to be stuck “in” or “closed.” Photo attached. Anyway to unfreeze this sucker?
Edit: it appears to be broken? :/
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