(Topic ID: 195792)

Joe at Laseriffic - Awesome Customer Service

By Parzival

6 years ago


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  • 11 posts
  • 10 Pinsiders participating
  • Latest reply 6 years ago by Buzz
  • No one calls this topic a favorite

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#1 6 years ago

Just a quick note to say Joe at Laseriffic is awesome! Had multiple issues (all my fault) with a topper for my Shadow, and Joe handled them all quickly and easily. Went above and beyond in my mind.

The Shadow topper looks amazing by the way!

#2 6 years ago
Quoted from Parzival:

Just a quick note to say Joe at Laseriffic is awesome! Had multiple issues (all my fault) with a topper for my Shadow, and Joe handled them all quickly and easily. Went above and beyond in my mind.
The Shadow topper looks amazing by the way!

Agree on all accounts!

#3 6 years ago

Adding to the story, I bought a loaded Tron with a busted topper earlier this year. When it was assessed it could not be fixed (it was an old unobtanium mounting system which had been crushed during shipping), he made me one at cost. GREAT guy!

#4 6 years ago

Joe is great to deal with.

#5 6 years ago

One of the nicest guys in the business. And he always knows who I am at shows for some reason. It's a little creepy...

#6 6 years ago
Quoted from beelzeboob:

One of the nicest guys in the business. And he always knows who I am at shows for some reason. It's a little creepy...

We all know who you are....yes, it's creepy.
Joe is the Bomb, called me the second he got back from a trip, like in the door bags on porch, hadn't even peed yet!!
We talked for over an hour about a gremlin I was having with a game , trying to help me figure it out, even thou it's not his toppers fault!! He also offered to help me power the topper up if i don't want to use power driver board anymore!
Super nice gentleman, I've had 8 of his toppers now, and growing.

#7 6 years ago

What! He's terrible, especially at calling you back. bought numerous things that didn't work!!!
Was rude on the phone. what an ass clown!!!!!!!!!!!!!!!!!!!!!!
Just kidding, because he will read this from me an be like WTH.
Great customer service person.
Buddy bump.

#8 6 years ago

Fantastic for us overseas guys as well. Everything turns up plug and play. Love his Toppers

The latest

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#9 6 years ago

Just now seeing this, thank you all. I try very hard to make sure everyone is taken care of , I drop the ball every now and then but I will always make it right..

Jesse Jesse Jesse.. only you..lol

#10 6 years ago
Quoted from beelzeboob:

One of the nicest guys in the business. And he always knows who I am at shows for some reason. It's a little creepy...

Thanks Randy, but I do say hello to everyone I recognize. You just happen to stand out more than the rest..

#11 6 years ago

It's great to read threads like this thanks for posting. I believe I have a Who Dunnit topper from him and it is simple amazing. Great way to start my day reading positive things about great people.

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