Quoted from PinMonk:

Check the switch with the forks down and see if the arm is bent out enough on the switch to be triggered. I bet the switch isn't triggering.

Quoted from PinMonk:

But if you force the arm down a little more, does the switch base click? If it still has room to click, it's not registering.

Did you get the lighting? If so, can you see it on inside the chest?

Quoted from harryhoudini:

Yeah, flick the switch (hold it down) to make sure it is clicking and the servo activates. You can push the forks up manually (side the white bushings on the side up, the ones that contact the switch) to get them out of the way. If the servo moving when the switch activates then I would make sure the switch connection is good (the red plug in the bundle of wires).

Btw, we do test every one when we install the code initially. We run through all of the functions with the actual switch and servo that get shipped with.

Quoted from harryhoudini:

Nope, that's indicative of the switch not working. Push the forks up out of the way and try clicking the switch. It has to stay depressed for 500ms to activate. When it activates the lights should shut off and the servo should move. If neither of those are happening then there is a problem with the switch or the connection to the board. Either way we'll get you parts shipped out to replace.

Quoted from Meadowhawk:

I'll check this and let you know...thanks.

Quoted from PinMonk:

If the lights are always "beating" then that likely means the switch is always on or wired wrong.

So with the playfield raised and power on, if the forks are UP and the lights in the chest are on, will manually closing the switch with your hand so it clicks turn them off? Or even when the switch clicks closed manually with your hands the lights stay on?

Quoted from harryhoudini:

Yeah, flick the switch (hold it down) to make sure it is clicking and the servo activates. You can push the forks up manually (side the white bushings on the side up, the ones that contact the switch) to get them out of the way. If the servo moving when the switch activates then I would make sure the switch connection is good (the red plug in the bundle of wires).

Quoted from VolunteerPin:

A little trouble after install. See enclosed videos in 2 parts.
Basically the rod seems to be interfering with the 'gate' and the coil assembly. The rod is pressing on the little tab and not allowing the gate to open all the way to release balls. Also, the tab seems to mechanically hold up the lid about 1/8" or so intermittently. I hope these vids help.
Part 1 of 2:
Part 2 of 2:
Thanks.

Quoted from harryhoudini:

Man, crazy how some games are slightly different than others. I can make a different lid which has the tab moved over a bit to clear that piece more. I've seen oddities like this on a few JJP games for different reasons (like someone I was just talking to had their playfield sit higher in the game than any other one I've dealt with).
volunteerpin your rod does look a bit too long, but not sure that will change the orientation of the rod at the lid. I can send you a lid which has the tab moved towards the right more (away from the coil) to help with the clearance issue. It makes the rod have to bend more but that isn't a huge problem.
Let me know if either you or meadowhawk want to try a different lid orientation. You'll need to swap lighting over and the ball joint but that is easy.