(Topic ID: 123469)

JJP support and business ethics

By Imeh

8 years ago


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  • 23 posts
  • 19 Pinsiders participating
  • Latest reply 8 years ago by jhagen
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#18 8 years ago

I want to acknowledge Jack and his team as well. I recently bought a NIB WOZ std and had several out of the box issues which I was able to fix on my own with support from these forums. However there was one chronic issue I couldn't figure out - after working for a couple weeks with Frank, Lloyd and others via email Jack got involved and sent a tech and parts. When even that didn't work Jack agreed to swap it out for a new machine which will arrive Saturday. So kudos to Jack and JJP for standing behind their product. The distributor, Joe at Pinballstar, was also helpful throughout the process.

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