Several times during a game on a JJP POTC LE during multi ball 2 or more balls will not eject out of the left Scoop raceway. The plunger will continue to fire in attempt to eject the balls, I observed that the plunger will only move about 1/4 to 1/2" when this occurs. I have replaced the coil, coil sleeve and checked to see if the raceway is obstructed with a foreign object (I.E. clear buttons that keep falling off). The poly post positioned at the end of the subway where it enters the raceway for the scoop was installed by the factory. Tech support sent me 2 poly posts, one for the left scoop and one for a second subway entrance that I can't figure out where it goes. Tech support has been unable to figure out the problem so far.
Has anybody...... Had this problem and resolved it on their machine?
Also, LCD monitor and apron monitor went blank during a game. (No Signal appeared briefly) Had to turn off power and restart. Fixed it though. Is this a hardware problem or can I expect it to happen occasionally?
Hope some one can shed some light on these problems.
P.S. I am a new member and this is my first post.