Quoted from LTG:
On my game, I held the switch arm down and a tiny bit past the point where the knob goes into the switch body, bent the arm up. A blob of hot glue on the end of the button makes a wider surface to engage the switch arm and not stick on it.
Assuming the playfield hangers aren't bent and playfield is in the right position, check between the shooter knob and shooter housing, any fat washers, remove some so the shooter rod is closer to the ball.
Right side of the ramp/ship, below the spotlight is a screw through the metal ramp into a rubber grommet into a hex post. Screw that screw in more squeezing the rubber grommet so the ramp leans to the right.
The ships rocks a lot more the farther into a game you progress.
Main keys are for coin door. Backbox lock key is hanging inside the coin door on a hook.
I use an inclinometer or - http://www.pinballnews.com/learn/level/index.html
LTG : )
Took all that information to heart and slowly started working on the issues this morning. The ship reseated and came up quite a bit, but still had sticking issues. See pic. Used the screw hex post and things look better. It still catches a bit but the flippers will knock it loose. Playable but not finished.
The Playfield leveling issue is still a bit present. I used an inclinometer app and it set the lower Playfield at 6.5 but the upper area reads 7.0. I’m not sure if there is an issue with the Playfield at this point. I included some pics of the wire bundle on the right side and the two different ways it can seat inside the main box when resetting the Playfield. I thought there may be an issue as the lock latches below the lock bar do not seat into their slots without minor leverage. Resetting the Playfield multiple times to test wire bundling as a possible reason for the possible warping and now the flippers don’t work and the coin door reads as always open. So it’s officially unplayable.
Found the keys for the back glass and checked the glass for damage. No glass damage but there is a small section where the tape ripped out the void black on the top just below squidface. Appears to be a manufacturing defect. This machine did take a box impact during shipment. The screen is shifted on the right side lower than the viable area. Checked the installation instructions and verified that the shipping blocks are rotated up. The swing arms appear to not be set right. The left peg catch hooks in just fine and the right peg does not catch at all. In addition I looked behind and saw where the screen and wiring had connected and a black burn is present with exposed wiring. This likely happened upon turning the game on the first time. The wiring and screen contact area is directly in line with the impact on the exterior of the head unit, about 3inches away.
Topper unit is installed. Found the screwed taped inside the box and well hidden. However there were no pilot holes per the included directions. Easy enough fix. Looks great, noisy as all hell. I would love to leave it on as an attract more item but it’s simply to loud.
Not happy with the state of my new purchase. I am happy with the level of customer care I have gotten so far just through the forum. Not only did JTP respond quickly, but I had a PM from Jack himself. I plan on calling him shortly to see if the experts can assist while I still have the kids out of the house for a few more hours.0157C929-C2FE-4A03-9816-C43F36B57464 (resized).jpegBF7867CB-14A0-47F9-BE52-D312172E03F9 (resized).jpeg449ACD28-38D5-4302-BB05-D6BE2EA7D798 (resized).jpeg78EB46F3-9D60-4BF5-A6FD-F611895071A5 (resized).jpeg3DF65CD0-1A9F-493E-BD4F-5FC55CF18CDF (resized).jpegF2D32CA5-7A34-4324-B6E4-0A1D6BAF9167 (resized).jpegA22E2749-7D4D-4FBB-A348-62C726E9E10D (resized).jpeg8580DF38-866F-4841-9DBB-AF64DAED8E37 (resized).jpeg51344D2C-FAA7-472C-9B7F-72A4E5229C10 (resized).jpeg0F07D660-FFC5-4E80-95E5-E5372535FEA2 (resized).jpeg7CF8A5B9-317D-4151-89DD-8499FE466457 (resized).jpeg3366F0FC-5380-4C92-A608-DDC7BAD67513 (resized).jpegB041818B-1713-4CAD-9FA7-F8D0B72FBDC4 (resized).jpeg833AE22D-D981-4325-8C7A-1A5AB6F19AE1 (resized).png18CAED15-8979-447F-9CEC-EFFF05A2F1B6 (resized).jpeg