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Post #222 Liar's Dice rules explained! Posted by goren1818 (5 years ago)

Post #644 Rules flow chart Posted by Rbviessman (5 years ago)

Post #1021 How to fix black pearl lamps Posted by Yelobird (5 years ago)

Post #1360 Black Pearl flippers are uneven when in upper position - Fix Posted by evh347 (5 years ago)

Post #2468 Hardware fix for balls getting hung up during multiball. Posted by Pinballpal (5 years ago)

Post #2892 Adjustment for auto plunger not hitting balls cleanly or correctly Posted by Pinballpal (5 years ago)

Post #3974 Deadflip stream from Valentine’s Day 2019. Posted by Tuna_Delight (5 years ago)

Post #4014 POTC trouble shooting guide Posted by zaphX (5 years ago)

Post #4856 Possibly let distributor go through machine and get it tuned in. Posted by dgposter (5 years ago)

Post #6315 Fix for dauntless positioning, canon shots not landing Posted by Yelobird (5 years ago)

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You're currently viewing posts by Pinsider tmfeuerh.
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I was delivered a NIB POTC LE tonight and it is unplayable. They setup guide said to remove foam from behind the Black Pearl and underneath it, but there wasn't any, so the Black Pearl did not have support during shipment. As a result, the metal pivot bracket on the backboard was completely broken off. I think part (10-005041-00) Mini PF Pivot Brkt Weldment, Back Panel. I can't even play a ball on a $10K game as the ship is not supported.

What are my chances for JJP to send someone to my house to fix it? I would imagine they will have to take the Mini PF off as well as check underneath for other damage.

Appreciate any help.

Todd F.
Stevenson Ranch, CA

Quoted from PinMonk:
Pictures? Are you sure it was broken off and the two screws that go into the t-nuts on the backboard hadn't just come loose and fallen out?

You can see how the bracket is completely broken off and the bottom plate is still screwed into the backboard.

9F7335D3-321E-458E-B3A2-43D2F99388C7 (resized).jpeg

Quoted from PinMonk:
Looks like it. So the back of the Black Pearl is just floppy-loose, you can raise it up and down and move it around because it's not tethered to anything except the wire bundle below?

Yep, that is correct. What does JJP do in this situation?

Quoted from PinMonk:
Sends you the part, most-likely. It's dead simple to replace. Three screws, one of which is a thumb screw (on top).

Not simple. You have to loosen the ramps, unplug the Mini PF, remove the Mini PF, etc. I wasn't planning to do much work on a NIB.

Quoted from PinMonk:
You don't have to do all that - removing the whole ship isn't necessary for this part replacement. It's dead simple to replace that bracket. Remove the three screws for the bracket, slide the pin out on the left side of the ship, loosen the ramp (one) and lay the ship out of the way plugged in. It's a 10-15 minute job.
If you have any pinball buddies, I'm sure you can get local assistance for the price of a six pack. I'd do it if I still lived down there (grew up in Santa Paula, not far from you).
But if this hurdle is too high to get over. I'm sure you can unload it quickly.

Thx. I will see what JJP says and give it a shot.

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JJP Pirates of the Caribbean Official Owners and Fan Club!

By goren1818

6 years ago

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