Quoted from zaphX:
Problem: Chest seems to reject shots that it should have captured.
Solution: Remove the chest mech from under the playfield (5 screws.). Tighten the two screws for the fork which are likely loose. This is a common problem.
My forks have seemed a bit wobbly and rejecting more shots lately so I lifted the playfield to check it out. Looking into the fork assembly it looked like one of the two screws holding the forks is missing and when I looked down I found the screw in the bottom of the cabinet. I see it's five screws to undo to get the fork assembly off the bottom of the playfield so I can put the missing screw back in. It looks like it might to be possible to do it without disconnecting any wiring, but does anyone know if that's the case or if I have to disconnect wires to pivot the fork assembly out and replace the screw? Even though my chest isn't locking balls I'd still like to fix this issue so balls go through the chest more often instead of getting rejected by the forks and rolling back down the middle.
My unit was built in Nov. and delivered in early Dec., so I'm still running into a lot of the common list of issues. It's a testament to the game though that even with no chest lock working, switches 9, 10, and 12 out due to a broken green/brown wire, and other nuisances popping up I'm still super addicted to it after two months, and my kids are still really into it too. I still have "one more game" syndrome keeping me up and playing for extended periods every day. I love trying to hit all the different shots, challenges, and rewards this game has, and I'm usually still playing an hour after I first tell myself, "Okay, one more game".