Good news, I was able to craft a workaround to make my new machine playable!
MacGyver would be proud, I crafted a reasonable facsimile of a hex post using a threaded rod, nuts, and nylon spacers from the hardware store. This will keep me playing until I get the proper part from JJP. For those who were curious, the two screws that flank the post release a bracket making the nut holding the post easy to access. (I did not reinstall the plastic as I will be dismantling all this a second time later.)
This machine was 100% OOTB except for the Pearl ramp adjustment. Well, and the off-centered topper which, LOL, what the hell? Anyone know how it is attached so we can fix it? Anyway, to revise the Pearl ramp troubleshooter...
PROBLEM: Ball sticks at the top of the Black Pearl ramp.
SOLUTION: First, attempt to crank down the screw to the right of the Pearl spotlight. If you can get it such that setting a ball at the top of the Pearl ramp -always- rolls away, you’re golden! However do NOT overdo it if it’s not happening. If you still can’t get the desired rightward (starboard?) tilt on the ramp, read on...
Experiment a little bit by pressing up on the underside of the ramp. I found that if I applied a small amount of vertical lift near the bottom where it (almost) contacts the screw, I could get the desired lift. I got some clear plastic cabinet bumpers and wedged one in there which is working perfectly...zero stuck balls.
Not sure why my other machine didn’t need this fix - maybe there is a factory bumper/lift of some sort that this machine didn’t get? ¯\_(ツ)_/¯
Hope this helps others. No stuck balls!
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