They just sent this out on the support list for JJP. It offers a kit to minimize damage from the sling posts and a half price offer for a replacement (spare) playfield.
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Dear Jersey Jack Pinball Fans:
It appears that some Pirates of the Caribbean™ playfields have an issue at the base of the plastic posts, which may damage the playfield.
To help prevent damage, JJP suggests adding new Nylon washers under the plastic posts. You may request the post update kit: 51-100072-00, via our website, free of charge.
In further support, JJP will sell an unpopulated production playfield at 50% off the retail price, plus shipping. Installation costs are the responsibility of the owner.
For International Update requests, please contact your distributor.
For domestic update requests follow the instructions below.
How do I request a Pirates of the Caribbean™ Post Update kit?
1. Go to our website. https://www.jerseyjackpinball.com/
2. Select the Support tab > then Support Form http://store.jerseyjackpinball.com/Support-Form/
3. Enter all Contact information and the Game Serial number.
4. Select CASE TYPE: POTC Post Update Kit
5. Select CASE ISSUE: Playfield Damage
6. Request: POTC Post Update kit: 51-100072-00
7. There is no charge for the Post Update kit
What is in the Update Kit?
30-009005-13 Single Star Poly Post, Clear Qty 6
92-100004-00 Washer, Flat, Nylon Black, 0.490 OD x 0.281 ID x 0.031 THK Qty 6
92-100005-00 Washer, Flat, Nylon Black, 0.750 OD x 0.443 ID x 0.032 THK Qty 6
How do I request a new Pirates of the Caribbean™ Playfield?
1. Follow the above instructions but for Cast Type Select POTC New Playfield Request
2. Select CASE TYPE: POTC New Playfield Request
3. Select CASE ISSUE Playfield Damage
4. The price for the unpopulated playfield is $550.00 plus shipping.
a. Installation costs are the responsibility of the owner.
b. Pictures of the damaged Playfield must be submitted when opening the case
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Great support from JJP, as usual.