Quoted from JWJr:
It is starting to seem like they rushed them out the door a bit, yes? Understandable, given the delays, but maybe just a bit too much "rush".
(This is more of a general post, not directed at just you)
It seems like they can't win. Having decided to bring us along for the full ride of this title, since reveal (last October), they have had their ups and downs. Constant pressure to show more, add more, fix the tri-disc and chest, all along fielding the barrage of 'when are you shipping already!?', oh you're FINALLY shipping but there are issues? Well I'll just hold on to my 'check' then until you can ship perfection. GAWD, No wonder Jack is tight lipped about the next title!
These are hand built, hand adjusted and then palleted and shipped across the country/world. Many/most/all(?) of the QC issues will be resolved but these are early days. The WOZ LED issue was a serious problem, these are largely small issues that require adjustment and yes there is a shot ton of tech/mech under that glass.
For those who don't want to tweak, I think you should steer clear of pinball ownership or make sure that you have access to a local tech. We keep asking JJP to up the 'world under glass' experience. Here we are and I expect that there are great times ahead. Rest easy knowing that there is a great and very active community behind this hobby.
Imagine if this was at any other time in the past, prior to the InterWeb? Good luck figuring this stuff out! Operators and techs only... That would result in much simpler home entertainment. It's actually the reason why I had console gaming for my kids, no PC gaming. Too much to keep up with and wasn't worth hearing them complain when there were issues or to worry about the costs to upgrade endlessly.
"Hey, it´s only pinball!"