While the beta updates do provide some much appreciated updates to games such as audio eq and a updated base OS + more, the telegram beta channel is a place where one must praise and unconditionally love jjp games & devs. Dare say anything less than positive and you’re thrown out , blocked and ignored without any conversation taking place. Im looking you pinball_keefer . Sorry but i don't care for the elton pin? If a one line comment gets you thrown out be damned i guess. The devs also feel that they own your machine, you just have a license to use it. Dare ask about any modifications or tweaks.
After this experience I'm done buying JJP pins , they have close to $70k of my money unfortunately and over the years I’ve just been treated like complete crap overall. Tech support does not return calls as promised EVER (not once) or follow back up. Paid part orders to fix defects on the machines go for months then a box shows up with 1/10 of the items ordered and no explanation why the parts you ordered are not in it. More phone calls to be told “sorry we don't have those anymore and cant tell you why they sold them off before fulfilling your order, we sold off our parts stock to xyz , try asking them!. I could go on and on between broken and defective products out of the box and just the lack of anyone caring or even following back up, but being thrown out of the beta channel for what i can assume was a less than positive remark about elton john. Im done with JJP, vote with your wallet . This company hates their customers. Im sure there are many that share this experience and also some fans. I have tried to stay positive over the years of nothing but poor treatment but at a point you have to say enough.