Cincinnati, OH
Quoted from Spyderturbo007:Years ago I purchased a Visio Plasma TV that had issues right out of the box. A tech was sent to my house within 2 days of notifying Visio about the problem. He needed to return two additional times to rectify the issue, all at no charge and minimal hassle on my part. I would expect the same if I were to drop $10,000 on a pinball machine. On a side note, the WoZ machine looks absolutely gorgeous!
90% of households have a TV, and a lot of them are Visio brand, so the sales volume helps pay for a nationwide distributor network and technicians to make housecalls on the 2-3% of sets that fail.
Less than .00005% of households in the USA have a JJP pinball. Tough to fund a nationwide service network with those numbers.
Owning a pinball is not the same as owning a TV.
