Hey guys, he's allowed to voice his opinion... Yes, a distributor is going to a show to TRY to make money on sales. Of course. I was trying to put in context don't think we're making any sort of real money - we are not - and that's not even factoring in the capital we need to put in to even exist - and sometimes that money is at risk. You have no idea how narrow the margins are and then you get underhanded stuff that goes on to cut our throats. Many wonder why bother. But when we aren't around the pinball community loses :
1. You'll have to fight with companies directly - no middleman to fight for you in a tech situation, get you parts, etc... I have leverage you don't. Most companies are great on service anyway, but sometimes you need a voice.
2. When you buy direct you are at the end of the line vs wherever the distributor got in way earlier and put his money up so you, the latecomer, will have an earlier spot in line. I ordered and paid towards nearly 100 Hobbits on day 1 - I did that to have early games to sell to my customers still to this day.
3. Lugging games to all the local shows so you don't have to travel to Chicago Expo to see a game at a reveal. I've had MMR, AMH, WOZ, Hobbit all at shows this year...
4. Communication - We send regular emails to our customers to keep them informed so they don't have to search Pinside or elsewhere for info on the games they buy.
5. Who's usually sponsoring tournaments or donating prizes etc... Many times vendors and distributors. We just donated I don't even know over $ 1000 of gift certificates to Expobrawl at Expo - why, because we were asked to by the organizers so it's fun for the participants.
6. Service - I've spent an hour on the phone with first time buyers to help them set a game up - on the phone while I instruct them HOW TO OPEN THE BOX to playing the first game. Anyone who's talked to me and I'm sure any other distributor knows we truly care. Day, Night, Weekends - not 9-5 - anytime you are stuck we pick our phones up.
7. Spending time with newbies to the hobby - so they are comfortable, confident in their purchases, know how to use and care for the game, etc... Basically we integrate them into the hobby. And you know what that means - it's another NEW person to our hobby - another person going to a show to make that show thrive and survive, another person to buy your used game you are selling, etc...
8. We have parties in between shows at our homes, or cool locations - Stern distributors host the launch party events, etc... again, more pinball for you !
Don't think all this and more isn't a drain on our lives - family, kids, regular job, wife, etc.. Please don't misunderstand that MOST distributors are just fellow hobbyists in some shape or form that are a distributor on the side... LOTS of us - Stern and JJP - Chris and Melissa at Cointaker, Trent at Tilt, Michael Pupo at Bay Distributing, Gary at Abel, Buddy at Mountain, Chris at Kingpin, and surely many others.... Days of time, physical work, long days on our feet, not playing or enjoying a show, big expenses to hopefully sell some games (many times we don't and just hope contacts and friends we made at shows are later buyers)... The whole distributor bash on Chris at Kingpin came from someone being unappreciative of the effort we put forth and the insane put down towards Chris. Just laying out the facts all these folks do it because they LOVE pinball - the $ is secondary and that's if it even exists.
: )
Now... back to Pat Lawlor ???