Quoted from PinballAlley:One of the statements I have to disagree with is that Stern doesn't care about their customers. In all my dealings with them, the one thing that comes through, is that they do care about it. I think one of the problems is that they really are having a hard time expressing it. I do know that they have recently hired some fine people to work on the relationship.
Sorry, but this one made me laugh audibly at work. Stern's PR is TERRIBLE. How many years have they been banning people from their Facebook page when asking legitimate questions? I am not even talking about people trying to make Stern bad or shame them like the Where's the Code crap. Just the honest to goodness questions that you constantly hear got someone banned.