Quoted from pinballinreno:Rick and Sara are VERY concerned about quality service.
They will always sort it out.
PPS is an awesome company to deal with, over and over again.
Nothing but praise for them here.
When did things change?
My experience has mostly been a futile search for parts that inevitably were always out of stock.
It was so bad that I stopped looking to them altogether whenever I needed something.
I once got a replacement target for my Shadow that was so soft and flexible, it would just bend without dropping. I had to throw it out. The quality was awful.
