Just saw an ad for a Data East Star Wars for $6295. More than double what the fair market price on that pin should be. More than a NIB Stern Pro model pinball machine. They really show how out of touch they are with the current market.

That's a bunch of crap man! If your charge went through, he got your money and it's in his bank account! Your bank told you it posted! He's 100% lying when he says his Credit card folks are holding your money hostage because of a bad credit card transaction he was part of. He's using your money to do something else with other than supply you your game that you fully paid for with a credit card.

I'd also contact Stern directly and file a complaint with them as well. You have all the proof you need to show the purchase in full. I'd also disclose any e-mails from Pinball Alley aka Marlen Amusements to Stern also. They certainly don't want a bad reputation with regards to their products and these distributors are representing them since Stern doesn't sell direct.

Asbsolute HORSESHIT! I'd call him and say look I'm coming to get my pinball machine. When I get there you either give it to me or issue me a full refund or there will be hell to pay!

Ask any pinball vendor here to chime in. Once a charge goes through on your credit card it settles in his bank account within 24 hours!

This is a flat out lie! your credit card services or merchant services is just the software portion of the transaction that communicates between the buyer & seller banks to authorize the charge. The buyer....you is purchasing an item for said price from the seller. The merchant uses software that communicates and authorizes the charge....first they notify the sellers bank of the transaction and then authorize your bank you are buying said item and the price. The merchant is given and Authorization Code this all happens within seconds once your card is swiped or keyed in manually. The charge itself is finalized once that merchant closes his credit card batch....which is typically done daily & that money deposits in their bank account within 24 hours. The merchant services company does not receive any money except the credit card fee typically 3% of the purchase price. He's saying it's his former Merchant Services that is holding the funds from him because of another bad credit card transaction. Does that make sense at all to you? If it does you might be a little naive. He's flying by the seat of his pants...that much is obvious...robbing Peter to pay Paul so to speak to keep his business financially afloat. He's blaming it on the Merchant Services portion of his business. So for his so called mistake by his own admission....he wants you to basically jump through hoops to fix a wrong that is no fault of your own. Pretty pathetic.....this guy should immediately be on the phone with his bank & former merchant services vendor asking them what he can do on his end to resolve this issue and get this buyer his pinball machine. Instead he's asking you to do all the legwork. RIDICULOUS! The fact that this guy has been in business for 79 years is irrelevant! Doing business like this they might not make to 80 years. Pinball Alley Your Despicable!

Has this poor customer gotten his pinball machine that he paid in full for over a month or are they still dicking him around with this bullshit story?

You should seriously report this company to Stern corporate. They don't need or do they even want a company like this representing their brand! This guy is pissing on your leg and telling you it's water! Absolute BS! Cmon man don't be this gullible.