Quoted from cmv040:

Add me to list. Sold my 3 other used pins to purchase this guy. #359/500 and less than 30 plays. One site with ghosting and the insert is already recessed in with palpable ridge. Even bought the topper and side art inserts (aka a lot of money here). Such a shame to negatively impact an otherwise awesome game (when the ball stays on the field). Was really expecting better here. Hope this gets fixed but from the sounds of it nothing is really moving forward.

Quoted from hoby1:

I don't mind crazing too much as I think the clear has good " bite " on them
My TWD Prem has the same thing

Quoted from erak:

Well so far I have not heard one complaint of MMR or AFMr ghosting? So it's not all pinball manufacturers. JJP Woz had a chipping issue in the beginning.
MMr had some playfields with light insert printing.
But I don't recall seeing any posts about TH or DILE having insert ghosting.
Or spooky either.
And also due to the fact that Stern has had so many issues. And can't seem to release a pin on spike that doesn't crash when idle or being played. And that every pin they make now is a rehashed layout with no innovation. And that they deny all issues. And try to sweep them under the rug. Not just ghosting inserts. I am never purchasing another machine from them again.
So at least part of what you said is correct.
My MMr LE doesn't even have noticable dimples. After over 3000 plays. But when I had GB, MET, and IMVE they all looked like the moon within the first few weeks. And you could see the wood grain on my IMVE playfield out of the box.
If you look at the pins I currently own and what I have owned in the past none have had serious playfield issues. Other than what you would expect from years in an arcade. Not like in a few months for the NIB Stern's I have owned. The clearcoat either chipped or dimpled. ST not too bad. XMen LE ball drain.
GB, met, and IMVE all soft crap. My Potc was clearcoated by the previous owner because the playfield was crap from the factory (woodgrain). Hell, kiss LEs in my distributors showroom look like they put the art on unfinished plywood. So it's nothing but cost cutting. Not enough clearcoat, Crappy Soft wood and profit over pride in their product.
It's not normal, it never was, until Stern started mass producing pins with the same issue.
Honestly sorry for the long rant. But this "it's the norm now" attitude really pisses me off.
And the fact that Stern pinball now has no soul.

Quoted from Monster_Bash:

3 week old Star Wars has at least 8 ghosting inserts. I have an email into Stern and my distributor. Should be interesting to see where this goes with the new policy

Quoted from libtech:

I contacted my distributor, I assumed they should communicate with and represent/convey sterns decision. There should be no difference, but it appears that that may not be the case - and some distributors may not even bother asking.
Hopefully that is the case, and stern will take care of it. I've owned a dozen or so sterns and only had one issue I had to contact them with (node board on my GB) and I had a new one in a few days.
Yes, it was bought from player 1/ starburst whatever you want to call them in Canada, and yes I dont care for them and try my best to avoid them.

Quoted from PinLen83:

What happened to this being "normal"?
They're selectively choosing who they're going to satisfy, and who they won't.
That's cool....

Quoted from PinLen83:

Either fix them all, or don't fix any. It's that simple. Why revise your warranty guidelines, then, balk on encorcement?

Quoted from libtech:

Sure, not the worst ghosting Ive seen, but still 7 inserts like this:

Quoted from mayuh:

Hey libtech, your ghosting is really close to none. I’d be more worried about the lowered inserts and the fine line you see in the black outline around the inserts. There you’ll get some serious wear in 6 months or so... then again the lowered inserts may have introduced that minor ghosting

Quoted from TheLaw:

Hopefully it's just a trick of light

Quoted from Cooky77950:

Hi,
Can you tell me who makes the playfields of stern pinball machines ?

Quoted from kell:

Was just told by Stern the replacement program ended last year...
Anyone get a GB replacement recently? I reported it over a year ago.

Quoted from kell:

My distributor. I agree and hope you are right, just not sure how Stern will handle. I would have bought a SW by now had they addressed this.