Quoted from The_Dude_Abides:

Taking it in house is probably the best solution but that would take a lot of development time & initially increase development cost. Once ironed out cost (to Stern) would be reduced and hopefully the quality would be solid. I hope it gets worked out and Stern can get back to zipping these pins out to pinheads worldwide!

Quoted from paul_8788:

Contact your distributor first. That is what they are there for.

Quoted from Trekkie1978:

Iron Man VE (Dec '15 build) - Playfield is perfect...not even a dimple.
Spider VE - Playfield is perfect - not even a dimple
Got LE - Playfield is perfect
KISS LE - playfield is perfect...I have a cliffy for the scoop
Star Trek LE - playfield is perfect...lots of dimples and cliffy on VUK
Transformers LE - playfield is perfect
Ghostbusters LE - I will report back in a week or 2, once it comes in.

Quoted from JimB:

But sending the game back comes with a 15% restocking fee plus you pay to ship it back right?

Quoted from jeffspinballpalace:

As Stern has yet to publically acknowledge the problem nor mention the playfield swap program, who knows what can/will happen? A simple 3-step plan is needed. The first step is restoring customer confidence by acknowledging the playfield issues exist and vowing to swap affected playfields in the future through a new dealer program. The second step is to issue a detailed apology to its distributers and Customers Since April 2016 - for the huge cluster fu%# they have created. Third and final step is to find a fix and to implement in their production process.

Quoted from Sammy31:

Has anybody started reinforcing their inserts with glue in an attempt to stop this from happening?

Quoted from kpg:

Holy crap dude! Sorry to hear this... Hit up your distributor, Patrick Powers, and email Gary Stern himself and I bet they will work with you on this.

Quoted from Junglist:

I'm just concerned it will get worse later and be told I'm not eligible for any fix because it's too late/